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Monday.com: Investigating reports of issues with API
Monday.com reported a major incident involving API webhooks failing or getting stuck "In Progress," with API and Automations components listed as affected, including AUS and EU. It started at 2025-09-18 11:29 UTC and was resolved at 2025-09-18 12:51 UTC, lasting 1 h 22 min; no cause or fix was stated.
Machine-written from the archived incident (Sol). Check the timeline before relying on it.
Affected components: AutomationsEU - AutomationsAPIEU - APIAUS - AutomationsAutomationsAPIAUS - API
Timeline of updates
- investigating
We are currently investigating reports of issues related API (Webhooks) failing or getting stuck "In Progress." Our team is looking into this and will provide you with a response shortly.
- investigating
We are continuing to investigate this issue.
- investigating
We are continuing to investigate this issue.
- resolved
The incident with API and Webhooks has been resolved.
Rewindex changes for this incident
- Major incident: Investigating reports of issues with API 2025-09-18 11:29 UTC
Impact, status and times are the vendor’s own, as last archived. View on stspg.io (opens in new tab). Monday.com profile · Recent Monday.com incidents · Markdown · JSON