# Monday.com: Investigating reports of issues with API

- Impact (vendor’s label): major
- Status: resolved
- Started: 2025-09-18 11:29 UTC · Resolved: 2025-09-18 12:51 UTC · Duration: 1.4 h
- Updates: 4 · Affected components: Automations, EU - Automations, API, EU - API, AUS - Automations, Automations, API, AUS - API
- [Vendor status page: https://stspg.io/r70fhzwfpvk0](https://stspg.io/r70fhzwfpvk0)
- [Company: Monday.com](https://rewindex.com/company/monday-com.md)

## Summary

Monday.com reported a major incident involving API webhooks failing or getting stuck "In Progress," with API and Automations components listed as affected, including AUS and EU. It started at 2025-09-18 11:29 UTC and was resolved at 2025-09-18 12:51 UTC, lasting 1 h 22 min; no cause or fix was stated. _(machine-written, sol)_
## Timeline of updates

- **investigating** 2025-09-18 11:29 UTC: We are currently investigating reports of issues related API (Webhooks) failing or getting stuck "In Progress." Our team is looking into this and will provide you with a response shortly.
- **investigating** 2025-09-18 11:42 UTC: We are continuing to investigate this issue.
- **investigating** 2025-09-18 12:27 UTC: We are continuing to investigate this issue.
- **resolved** 2025-09-18 12:51 UTC: The incident with API and Webhooks has been resolved.

## Rewindex changes for this incident

- 2025-09-18 11:29 UTC: [Major incident: Investigating reports of issues with API](https://rewindex.com/change/i1e08b05ef22a4e.md)


---
Canonical: https://rewindex.com/company/monday-com/incidents/lccyk5vkjzvz · Markdown: https://rewindex.com/company/monday-com/incidents/lccyk5vkjzvz.md · JSON: https://rewindex.com/api/v1/companies/monday-com/incidents/lccyk5vkjzvz · Generated 2026-10-18T10:41:17.028Z