Changes / Webflow / Reports of issues loading some Hosted Sites
Webflow: Major incident: Reports of issues loading some Hosted Sites
Summary
Webflow reported major intermittent loading issues affecting some hosted sites from 2025-08-21 17:00 UTC to 2025-08-21 19:54 UTC, lasting 2 h 54 min. A third-party provider implemented a fix; Webflow advised against publishing during the incident and recommended republishing sites published during it to ensure updates applied correctly.
Machine-written from the diff below (Sol; type: incident degradation). Check the diff before relying on it.
Major incidentLabel: degradation (model (Jev), 50%)Changed Detected Source: stspg.io (opens in new tab)
What changed
Before: not present
After: Reports of issues loading some Hosted Sites
Before: not present
After: major
Before: not present
After: resolved
Before: not present
After: 2025-08-21 17:00 UTC
Before: not present
After: 2025-08-21 19:54 UTC
Before: not present
After: Ecommerce, Forms, Hosted Websites - CMS pages, Hosted Websites - Ecommerce, Hosted Websites - Forms, Hosted Websites - Localization, Hosted Websites - Site search, Hosted Websites - SSL certificate provisioning, Hosted Websites - Static pages, Hosted Websites - User Accounts, Localize, Site Pages, Site search, SSL certificate provisioning
Before: not present
After: Webflow is investigating reports of intermittent issues loading a small number of hosted sites, stemming from a third-party provider.
Before: not present
After: We are continuing to investigate this issue.
Before: not present
After: Our third-party provider has declared an incident that is causing widespread outages across multiple web applications and properties that they serve. This issue is impacting all of their customers and the sites they support, which includes Webflow-hosted sites. As a result, you may see intermittent issues until the provider resolves the incident. We are closely monitoring this internally and will continue to provide updates as they become available.
Before: not present
After: Our third-party provider has identified the issue and is working on implementing a fix. Because this is still ongoing, we recommend not publishing your sites at this time until we provide a further update. Our team is continuing to monitor to ensure everything remains stable, and we’ll share another update if anything changes.
Before: not present
After: Our third-party provider has implemented a fix, and impacted services should now be working as expected. If your site was published during the incident, we recommend republishing it at this time to ensure everything updates correctly.
First version of this incident archived by Rewindex. View the live incident (opens in new tab).
History of this incident
| When (UTC) | Change | Kind |
|---|---|---|
| Major incident: Reports of issues loading some Hosted Sites (this change) Webflow reported major intermittent loading issues affecting some hosted sites from 2025-08-21 17:00 UTC to 2025-08-21 19:54 UTC, lasting 2 h 54 min. A third-party provider implemented a fix; Webflow advised against publishing during the incident and recommended republishing sites published during it to ensure updates applied correctly. | Major incident |