# Webflow: Major incident: Reports of issues loading some Hosted Sites

**Summary:** Webflow reported major intermittent loading issues affecting some hosted sites from 2025-08-21 17:00 UTC to 2025-08-21 19:54 UTC, lasting 2 h 54 min. A third-party provider implemented a fix; Webflow advised against publishing during the incident and recommended republishing sites published during it to ensure updates applied correctly. _(machine-written, sol)_
- Kind: Major incident · Label: degradation (model (Jev))
- Changed: 2025-08-21 17:00 UTC · Detected: 2026-10-17 18:22 UTC
- [Source: https://stspg.io/mjjs3nf2cbxd](https://stspg.io/mjjs3nf2cbxd)
- [Company: Webflow](https://rewindex.com/company/webflow.md)
- Versions: before (none: first archived) → after incident\_version:266/7plz6jp8dhqf@141c7176d05d
- Change 1 of 1 for this incident

## What changed

**1. Added: Title**

```diff
+ Reports of issues loading some Hosted Sites
```

**2. Added: Impact**

```diff
+ major
```

**3. Added: Status**

```diff
+ resolved
```

**4. Added: Start time**

```diff
+ 2025-08-21 17:00 UTC
```

**5. Added: Resolved time**

```diff
+ 2025-08-21 19:54 UTC
```

**6. Added: Affected components**

```diff
+ Ecommerce, Forms, Hosted Websites - CMS pages, Hosted Websites - Ecommerce, Hosted Websites - Forms, Hosted Websites - Localization, Hosted Websites - Site search, Hosted Websites - SSL certificate provisioning, Hosted Websites - Static pages, Hosted Websites - User Accounts, Localize, Site Pages, Site search, SSL certificate provisioning
```

**7. Added: Update** (investigating) · 2025-08-21 17:00 UTC

```diff
+ Webflow is investigating reports of intermittent issues loading a small number of hosted sites, stemming from a third-party provider.
```

**8. Added: Update** (investigating) · 2025-08-21 17:43 UTC

```diff
+ We are continuing to investigate this issue.
```

**9. Added: Update** (investigating) · 2025-08-21 18:21 UTC

```diff
+ Our third-party provider has declared an incident that is causing widespread outages across multiple web applications and properties that they serve. This issue is impacting all of their customers and the sites they support, which includes Webflow-hosted sites. As a result, you may see intermittent issues until the provider resolves the incident. We are closely monitoring this internally and will continue to provide updates as they become available.
```

**10. Added: Update** (monitoring) · 2025-08-21 18:40 UTC

```diff
+ Our third-party provider has identified the issue and is working on implementing a fix. Because this is still ongoing, we recommend not publishing your sites at this time until we provide a further update. Our team is continuing to monitor to ensure everything remains stable, and we’ll share another update if anything changes.
```

**11. Added: Update** (resolved) · 2025-08-21 19:54 UTC

```diff
+ Our third-party provider has implemented a fix, and impacted services should now be working as expected. If your site was published during the incident, we recommend republishing it at this time to ensure everything updates correctly.
```

## History of this incident

| When (UTC) | Change | Label |
| --- | --- | --- |
| 2025-08-21 17:00 UTC | Major incident: Reports of issues loading some Hosted Sites (this change) | degradation |

All Webflow changes: [timeline](https://rewindex.com/company/webflow/changes.md)
_Diff excerpts are shown on normalized text: dates, counters and tokens appear as ‹date›, ‹count›, ‹tok›; noise-only edits are hidden. Rewindex shows the changed passages, not a copy of the page._


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Canonical: https://rewindex.com/change/ibad644f664a5c8 · Markdown: https://rewindex.com/change/ibad644f664a5c8.md · JSON: https://rewindex.com/api/v1/changes/ibad644f664a5c8 · Generated 2026-10-18T03:55:47.813Z