Changes / Jupyter (Anaconda) / Networking performance issue causing slowness for Anaconda products
Jupyter (Anaconda): Major incident: Networking performance issue causing slowness for Anaconda products
Summary
Summary pending. The diff below shows exactly what changed.
What changed
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After: Networking performance issue causing slowness for Anaconda products
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After: major
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After: resolved
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After: 2025-08-21 18:00 UTC
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After: 2025-08-21 20:22 UTC
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After: AI Platform API - anaconda.com/api, AI Platform Application - anaconda.com/app, Anaconda.com - AI Platform API - anaconda.com/api, Anaconda.com - AI Platform Application - anaconda.com/app, Anaconda.com - Auth - auth.anaconda.com, Anaconda.com - Home Page - anaconda.com, Anaconda.com - Notebook Service - nb.anaconda.com, Anaconda.com - Premium Package Repository - repo.anaconda.com/repo, Anaconda.com - Public Repository Service - repo.anaconda.com/pkgs, Anaconda.org - Database, Anaconda.org - Front End Web Service - anaconda.org, Anaconda.org - Repository Service - conda.anaconda.org, Auth - auth.anaconda.com, Database, EduBlocks App, EduBlocks - EduBlocks App, EduBlocks - EduBlocks Link Download, EduBlocks - EduBlocks Website, EduBlocks Link Download, EduBlocks Website, Front End Web Service - anaconda.org, Home Page - anaconda.com, Notebook Service - nb.anaconda.com, Premium Package Repository - repo.anaconda.com/repo, Public Repository Service - repo.anaconda.com/pkgs, Pyscript.com, Pyscript.net, Pyscript - Pyscript.com, Pyscript - Pyscript.net, Python Anywhere - Python Anywhere Frontend Website, Repository Service - conda.anaconda.org
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After: Due to a networking performance issue affecting data centers in Ashburn, Virginia, users accessing Anaconda services may experience slowness or timeouts. We're working with our support contacts and will provide updates as we receive them.
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After: A fix has been implemented and we are monitoring the results.
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After: Our CDN provider has rerouted traffic at 19:07 UTC and marked the incident as resolved. We are continuing to monitor to ensure full resolution.
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After: This incident has been resolved.
First version of this incident archived by Rewindex. View the live incident.
History of this incident
| When (UTC) | Change | Kind |
|---|---|---|
| Major incident: Networking performance issue causing slowness for Anaconda products (this change) | Major incident |
All Jupyter (Anaconda) changes → · Jupyter (Anaconda) profile · Markdown · JSON