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Jupyter (Anaconda): Networking performance issue causing slowness for Anaconda products

Impact: majorStatus: resolvedStarted Resolved (2.4 h)4 updatesSource: stspg.io (opens in new tab)
Summary

A major networking performance issue affecting data centers in Ashburn, Virginia caused slowness or timeouts for Anaconda services starting 2025-08-21 18:00 UTC. The CDN provider rerouted traffic at 19:07 UTC; Anaconda marked the incident resolved at 2025-08-21 20:22 UTC, after 2 h 22 min.

Machine-written from the archived incident (Sol). Check the timeline before relying on it.

Affected components: Anaconda.com - Public Repository Service - repo.anaconda.com/pkgsPublic Repository Service - repo.anaconda.com/pkgsAnaconda.com - Auth - auth.anaconda.comAuth - auth.anaconda.comAI Platform Application - anaconda.com/appAnaconda.com - AI Platform Application - anaconda.com/appAnaconda.com - Home Page - anaconda.comHome Page - anaconda.comAnaconda.org - DatabaseDatabasePyscript.netPyscript - Pyscript.netPython Anywhere - Python Anywhere Frontend WebsiteAnaconda.com - Notebook Service - nb.anaconda.comNotebook Service - nb.anaconda.comAnaconda.com - Premium Package Repository - repo.anaconda.com/repoPremium Package Repository - repo.anaconda.com/repoEduBlocks - EduBlocks Link DownloadEduBlocks Link DownloadAnaconda.org - Repository Service - conda.anaconda.orgRepository Service - conda.anaconda.orgAI Platform API - anaconda.com/apiAnaconda.com - AI Platform API - anaconda.com/apiPyscript.comPyscript - Pyscript.comAnaconda.org - Front End Web Service - anaconda.orgFront End Web Service - anaconda.orgEduBlocks - EduBlocks WebsiteEduBlocks WebsiteEduBlocks AppEduBlocks - EduBlocks App

Timeline of updates

  1. identified

    Due to a networking performance issue affecting data centers in Ashburn, Virginia, users accessing Anaconda services may experience slowness or timeouts. We're working with our support contacts and will provide updates as we receive them.

  2. monitoring

    A fix has been implemented and we are monitoring the results.

  3. monitoring

    Our CDN provider has rerouted traffic at 19:07 UTC and marked the incident as resolved. We are continuing to monitor to ensure full resolution.

  4. resolved

    This incident has been resolved.

Rewindex changes for this incident

Impact, status and times are the vendor’s own, as last archived. View on stspg.io (opens in new tab). Jupyter (Anaconda) profile · Recent Jupyter (Anaconda) incidents · Markdown · JSON