# Jupyter (Anaconda): Networking performance issue causing slowness for Anaconda products

- Impact (vendor’s label): major
- Status: resolved
- Started: 2025-08-21 18:00 UTC · Resolved: 2025-08-21 20:22 UTC · Duration: 2.4 h
- Updates: 4 · Affected components: Anaconda.com - Public Repository Service - repo.anaconda.com/pkgs, Public Repository Service - repo.anaconda.com/pkgs, Anaconda.com - Auth - auth.anaconda.com, Auth - auth.anaconda.com, AI Platform Application - anaconda.com/app, Anaconda.com - AI Platform Application - anaconda.com/app, Anaconda.com - Home Page - anaconda.com, Home Page - anaconda.com, Anaconda.org - Database, Database, Pyscript.net, Pyscript - Pyscript.net, Python Anywhere - Python Anywhere Frontend Website, Anaconda.com - Notebook Service - nb.anaconda.com, Notebook Service - nb.anaconda.com, Anaconda.com - Premium Package Repository - repo.anaconda.com/repo, Premium Package Repository - repo.anaconda.com/repo, EduBlocks - EduBlocks Link Download, EduBlocks Link Download, Anaconda.org - Repository Service - conda.anaconda.org, Repository Service - conda.anaconda.org, AI Platform API - anaconda.com/api, Anaconda.com - AI Platform API - anaconda.com/api, Pyscript.com, Pyscript - Pyscript.com, Anaconda.org - Front End Web Service - anaconda.org, Front End Web Service - anaconda.org, EduBlocks - EduBlocks Website, EduBlocks Website, EduBlocks App, EduBlocks - EduBlocks App
- [Vendor status page: https://stspg.io/n46pqqmsf75j](https://stspg.io/n46pqqmsf75j)
- [Company: Jupyter (Anaconda)](https://rewindex.com/company/jupyter-anaconda.md)

## Summary

A major networking performance issue affecting data centers in Ashburn, Virginia caused slowness or timeouts for Anaconda services starting 2025-08-21 18:00 UTC. The CDN provider rerouted traffic at 19:07 UTC; Anaconda marked the incident resolved at 2025-08-21 20:22 UTC, after 2 h 22 min. _(machine-written, sol)_
## Timeline of updates

- **identified** 2025-08-21 18:00 UTC: Due to a networking performance issue affecting data centers in Ashburn, Virginia, users accessing Anaconda services may experience slowness or timeouts. We're working with our support contacts and will provide updates as we receive them.
- **monitoring** 2025-08-21 19:00 UTC: A fix has been implemented and we are monitoring the results.
- **monitoring** 2025-08-21 19:15 UTC: Our CDN provider has rerouted traffic at 19:07 UTC and marked the incident as resolved. We are continuing to monitor to ensure full resolution.
- **resolved** 2025-08-21 20:22 UTC: This incident has been resolved.

## Rewindex changes for this incident

- 2025-08-21 18:00 UTC: [Major incident: Networking performance issue causing slowness for Anaconda products](https://rewindex.com/change/i21d5608a0986df.md)


---
Canonical: https://rewindex.com/company/jupyter-anaconda/incidents/h5kpv8zyps0w · Markdown: https://rewindex.com/company/jupyter-anaconda/incidents/h5kpv8zyps0w.md · JSON: https://rewindex.com/api/v1/companies/jupyter-anaconda/incidents/h5kpv8zyps0w · Generated 2026-10-18T10:46:12.569Z