Changes / Grammarly / The Grammarly Editor is not working as expected
Grammarly: Critical incident: The Grammarly Editor is not working as expected
Summary
Grammarly reported a critical interruption affecting Grammarly Editor, Snippets and Knowledge Share, with possible slowness, unresponsiveness, and difficulty connecting or using agents. It started on 2025-08-25 18:10 UTC and was resolved on 2025-08-25 18:44 UTC; the recorded duration was 33 min. Grammarly said it identified the root cause but did not disclose the cause or fix.
Machine-written from the diff below (Sol; type: incident outage). Check the diff before relying on it.
What changed
Before: not present
After: The Grammarly Editor is not working as expected
Before: not present
After: critical
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After: resolved
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After: 2025-08-25 18:10 UTC
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After: 2025-08-25 18:44 UTC
Before: not present
After: Grammarly Editor, Snippets and Knowledge Share
Before: not present
After: We are experiencing a service interruption that may lead to slow performance or unresponsiveness in the Grammarly Editor. Some users may experience difficulties connecting to Grammarly or using its agents. Our team has identified the root cause of the problem and is actively working on a solution. We apologize for any inconvenience this may cause!
Before: not present
After: This incident has been resolved.
First version of this incident archived by Rewindex. View the live incident (opens in new tab).
History of this incident
| When (UTC) | Change | Kind |
|---|---|---|
| Critical incident: The Grammarly Editor is not working as expected (this change) Grammarly reported a critical interruption affecting Grammarly Editor, Snippets and Knowledge Share, with possible slowness, unresponsiveness, and difficulty connecting or using agents. It started on 2025-08-25 18:10 UTC and was resolved on 2025-08-25 18:44 UTC; the recorded duration was 33 min. Grammarly said it identified the root cause but did not disclose the cause or fix. | Major incident |
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