What vendors changed

KKlaviyoKlaviyo Helpdesk, Customer Hub, and Customer Agent services Outage

Klaviyo reported a major outage affecting Helpdesk, Customer Hub, and Customer Agent’s onsite web chat, starting at 2025-11-28 20:27 UTC. The incident lasted 1 h 38 min and was resolved at 2025-11-28 22:05 UTC; Klaviyo reported restoring access and monitoring stability.

SSalesforceService Disruption: Core Service

CCanvaUsers may experience issues with Canva Al features

Canva reported a major incident in which users could experience issues with Canva Al features, starting at 2025-11-27 01:12 UTC and resolved at 2025-11-27 02:04 UTC (51 min). Canva put a fix in place and monitored the issue before confirming resolution.

MMonday.comInvestigating connectivity issues across accounts and devices

Monday.com reported a critical connectivity outage affecting Communication, Platform, US - Communication and US - Platform, starting 2025-11-25 09:29 UTC and resolved at 2025-11-25 10:14 UTC (45 min). Regular service returned while updates remained impaired; fixes were implemented for both issues. Customers were advised to refresh their browsers to access the platform.

GitLabGitlab.com Pipeline failures when using inputs

RRipplingIssues using job codes and dimensions in Time and Attendance and Payroll

Rippling reported a critical incident affecting use of job codes and dimensions in Time and Attendance and Payroll, starting 2025-11-24 20:13 UTC. A fix was implemented at 2025-11-24 20:25 UTC; the incident was resolved at 2025-11-25 08:25 UTC, with a reported duration of 12 h 11 min.

PPinecone[Serverless][AWS][us-east-1] 5xx errors on some read path operations

Pinecone reported a major incident causing 5xx errors on some read path operations for Serverless Indexes in AWS us-east-1. It started at 2025-11-24 17:28 UTC and was resolved at 2025-11-24 18:30 UTC, lasting 1 h 1 min. Pinecone reported implementing a fix and monitoring the results before resolution; no cause was stated.

MMessageBird (Bird)Intermittent issues installing WhatsApp channels

MessageBird reported a major incident preventing some customers from installing WhatsApp channels with pre-verified numbers across Channels and CRM - Channels in Asia (India), Europe and US (West). It began 2025-11-24 11:47 UTC and lasted 47 h 25 min, resolving at 2025-11-26 11:12 UTC after deploying a workaround for sign-up flow issues Meta identified on its end.

BBrazeEU01 REST API and SDK Data Collection Errors

Braze reported a major EU01 incident affecting REST APIs and SDK Data Collection from 2025-11-24 11:26 UTC to 2025-11-24 12:09 UTC, lasting 43 min. Elevated errors subsided by 11:51 UTC; customers must retry REST API requests that received errors.

BrexScheduled Maintenance

Brex reported scheduled maintenance with major impact starting 2025-11-23 09:35 UTC, with expected downtime of ~3 mins. The maintenance incident lasted 42 min and was resolved at 2025-11-23 10:18 UTC, when Brex confirmed all systems were back online.

CCanvaConnect API

Canva reported a major Connect API outage starting 2025-11-22 10:18 UTC, with users experiencing issues using the API. A fix was in place by 2025-11-22 10:43 UTC, and the incident was resolved at 2025-11-22 10:49 UTC after 31 min.

ConvexElevated error rates for a subset of instances

Convex reported a major incident with elevated error rates for a small subset of instances, affecting Free & Starter and Live Traffic database, function and Node.js runtime services. It started at 2025-11-21 22:15 UTC and was resolved at 2025-11-21 22:22 UTC; the computed duration was 6 min. Convex identified the issue and implemented a fix.

FFront[by_company_00017] Front App Outage

Front reported a major outage affecting App, Calendar, and Rules and Workflows from 2025-11-21 19:21 UTC to 2025-11-21 22:18 UTC (2 h 56 min). A rollback began recovering failures in us-west-1, though rules and calendar delays persisted during recovery. Front linked the problem to a deployment changing internal caching connections and an environment-specific caching configuration.

TrelloMultiple Atlassian services experiencing degraded performance

Trello reported a major degradation from 2025-11-21 14:55 UTC to 2025-11-21 16:49 UTC, lasting 1 h 54 min. Customers intermittently could not view or update boards and may have had authentication and new GitHub/Slack integration issues. The postmortem attributed the event to an edge proxy software bug; service was restored for all affected customers.

GitLabA MacOS Runner is failing jobs

CCodeiumand WindsurfCascade outage

Codeium reported a critical Cascade outage starting at 2025-11-21 03:02 UTC and resolved at 2025-11-21 03:35 UTC, lasting 33 min. A fix was implemented by 2025-11-21 03:14 UTC; no cause was stated.

IInfluxData (InfluxDB Cloud)InfluxDB Cloud Serverless UI isn’t showing measurements, and the issue is also affecting API queries.

PostmanPostman network issues in EU

Postman reported a major EU networking incident affecting Login and the Platform on Browser and Desktop, starting 2025-11-20 16:40 UTC and resolved at 2025-11-20 17:18 UTC (37 min). Postman said reverting the maintenance operation resolved the connectivity issues.

DDopplerBackground job delays impacting sync, webhook and email delivery

Doppler reported a major incident delaying integration sync, webhooks and email delivery, starting at 2025-11-20 15:55 UTC and resolved at 2025-11-20 19:46 UTC; the reported duration was 3 h 50 min. A fix was implemented by 18:54 UTC, but no cause or fix details were stated.

IInfluxData (InfluxDB Cloud)Google OAuth Logins issues for Dedicated and Serverless customers

AAssemblyAIDelayed processing of transcripts on Slam

AssemblyAI reported a major degradation affecting Slam-1 in us-west-2: transcripts queued or errored; Universal was unaffected. The incident record started at 2025-11-20 08:21 UTC, though the vendor said delays began at 5:43 UTC. A fix restored normal processing at 08:47 UTC; resolution was confirmed at 09:41 UTC, with a recorded duration of 1 h 20 min.

Loomand AAtlassian LoomSome Loom users experiencing no audio when viewing recordings

DatadogWeb Application Not Loading

Datadog reported a critical Web Application outage starting 2025-11-19 19:08 UTC, with some users encountering loading errors. Data processing and alerting remained operational; a fix was implemented at 19:37 UTC, and the incident was marked resolved at 2025-11-19 19:44 UTC after 36 min.

SSalesforceService Disruption: Core Service

BBrazeUS01 and US03 Dashboard and SDK Errors

Braze reported a major incident affecting US01 and US03 Dashboard and SDK services, with Data Processing and SDK Data Collection listed as affected components. It started at 2025-11-19 00:34 UTC and was resolved at 2025-11-19 01:33 UTC, lasting 59 min. Engineers implemented a fix and confirmed services were operating normally.

BbeehiivGlobal Cloudflare issues

1PasswordService Degradation Affecting Sign In, SSO, MFA

1Password reported major degradation affecting sign in, SSO, MFA and access to items, including USA/Global services, starting 2025-11-18 17:22 UTC and resolved at 2025-11-18 19:15 UTC (1 h 52 min). A mitigation restored service at 2025-11-18 18:22 UTC, followed by monitoring until resolution.

BitriseLong waiting times on M4 Pro machine (queue) buildsEvent

Bitrise reported a major Builds (CI) degradation affecting M4 Pro build queues from 2025-11-18 17:20 UTC to 2025-11-18 20:38 UTC, lasting 3 h 18 min. Bitrise attributed longer build-start waits to increased build volume following an earlier Cloudflare outage; execution remained normal. The incident was resolved with waits around 30 seconds across most queues.

RRudderStackIngestion was impacted for customers on the Enterprise, Growth, Starter, and Pro tiers in the US region.Event

RudderStack reported a critical US data ingestion outage affecting Enterprise, Growth, Starter, and Pro tiers, starting 2025-11-18 15:32 UTC and lasting 6 min, with resolution recorded at 2025-11-18 15:39 UTC. The vendor attributed the disruption to an intermittent Cloudflare issue affecting a backend component and said mobile/web SDK events would be retried.

RRudderStackIngestion was affected for customers on Enterprise tier in US region.Event

RudderStack reported major data ingestion failures for Enterprise customers in the US, starting 2025-11-18 15:12 UTC and resolved with a computed duration of 0 min; the vendor separately listed an issue timeline of 14:37–14:52 UTC. An intermittent Cloudflare issue affecting a backend component caused the disruption; the vendor confirmed ingestion was fully operational.

SStatsig11/18/2025 06:50:00 GMT-0800 (Pacific Standard Time)

Statsig reported a major outage affecting the Config Delivery API in Asia Southeast 1, Europe West 1, US East 1, US East 5 and US West 1. It started at 2025-11-18 14:50 UTC and resolved at 2025-11-18 14:51 UTC, lasting 1 min. Statsig reported recovery of affected requests via cloudflare.

DropboxDocSend impacted by ongoing Cloudflare outageEvent

DocSend was impacted by an ongoing Cloudflare outage, with Dropbox reporting major impact. The incident started at 2025-11-18 14:38 UTC and was resolved at 2025-11-18 14:53 UTC, lasting 15 min; no specific fix was stated.

CodecovCli uploader download issuesEvent

Codecov reported a major incident affecting CLI uploader downloads, starting 2025-11-18 14:33 UTC and resolved at 2025-11-18 17:59 UTC, lasting 3 h 26 min. Codecov attributed the CLI impact to Cloudflare issues; no specific fix was stated.

AAssemblyAICloudflare outage affecting documentation access and Google Auth flow on dashboardEvent

AssemblyAI reported a major outage preventing documentation access and Google Authentication sign-in to the dashboard, attributed to an ongoing Cloudflare incident. It started at 2025-11-18 14:15 UTC and was resolved at 2025-11-18 20:58 UTC, lasting 6 h 43 min; access was reported restored at 15:15 UTC, with Cloudflare’s normal operation confirmed at resolution.

DDrataIssues loading Drata sites due to upstream provider outageEvent

A major Web Application outage affected some customers loading app.drata.com, drata.com and Trust Center pages due to a Cloudflare outage. It started at 2025-11-18 14:09 UTC and lasted 1 h 4 min, resolving at 2025-11-18 15:13 UTC after Cloudflare released a fix that restored functionality.

KKlaviyoCloudflare incident disrupting onsite eventsEvent

Klaviyo reported a major Cloudflare-related outage: onsite forms appeared, but requests, events and subscriptions did not process; preference pages errored and API calls returned 403s. It started 2025-11-18 13:58 UTC and resolved 2025-11-18 19:06 UTC, lasting 5 h 7 min. Fixes were implemented, and all affected components were operational at resolution.

RetoolIntermittent access issues affecting Retool CloudEvent

Retool Cloud experienced intermittent access issues with major impact starting 2025-11-18 13:45 UTC, lasting 1 h 20 min until resolution at 2025-11-18 15:05 UTC. Retool attributed the issue to an external partner, which deployed a fix; Retool reported stable performance since 14:43 UTC.

DDialpadAccessing www.dialpad.com shows an errorEvent

Dialpad reported a major website outage showing errors at www.dialpad.com, starting 2025-11-18 13:41 UTC and resolved 2025-11-18 18:03 UTC (4 h 21 min). Dialpad attributed it to a worldwide CloudFlare service incident; a fix was implemented and service fully recovered. Calling and messaging were unaffected, and users could sign in directly at https://dialpad.com/login.

RRipplingLogin outage

Rippling customers could not log in during a critical outage affecting Authentication and Identity & App Management - Authentication. The incident started at 2025-11-18 13:38 UTC and was resolved at 2025-11-18 17:30 UTC, lasting 3 h 52 min. Rippling attributed it to a third-party outage and reported implementing a fix at 14:21 UTC.

ConfluenceElevated Errors in Confluence Whiteboards and Databases Due to Cloudflare OutageEvent

Confluence reported a critical outage causing elevated server errors in Whiteboards and Databases due to a global Cloudflare issue. It lasted 3 h 24 min, from 2025-11-18 13:32 UTC to 2025-11-18 16:57 UTC. Cloudflare deployed a fix, and Confluence confirmed systems were fully restored.

SSprout SocialCloudflare IssueEvent

A major outage affected Sprout Social Web Application access for some customers due to Cloudflare issues. The incident started at 2025-11-18 13:31 UTC, though the vendor reported difficulties beginning around 2025-11-18 11:48 UTC; its recorded duration was 3 h 37 min. A fix was applied by 15:08 UTC, and resolution was confirmed at 17:09 UTC.

BrexCloudflare OutageEvent

Brex reported a critical outage affecting chat support, receipt processing and address verification due to partner Cloudflare’s outage; phone support remained available after the initial update. The incident started at 2025-11-18 13:17 UTC and was resolved at 2025-11-18 16:30 UTC, lasting 3 h 12 min.

SStatsig11/18/2025 05:00:00 GMT-0800 (Pacific Standard Time)

Statsig reported a major incident affecting server SDK configuration downloads across Asia Southeast 1, Europe West 1, US East 1, US East 5 and US West 1 due to elevated CDN-provider 5xx errors. SDKs using fallbackToStatsigAPI or a local DataStore could continue operating but might miss configuration updates. It lasted 1 h 42 min, from 2025-11-18 13:00 UTC to 2025-11-18 14:42 UTC.

CCerebrasIdentified - Caused by External Depencency

LLogRocketDashboard instability

LogRocket’s Dashboard experienced instability in a major-impact incident from 2025-11-18 12:19 UTC to 2025-11-18 14:52 UTC, lasting 2 h 33 min. LogRocket attributed it to an upstream CDN provider outage; data collection was not impacted. Error rates improved before the incident was resolved.

SSecureframeSecureframe US and UK appplications unavailableEvent

Secureframe reported a major outage affecting its US and UK applications, with intermittent errors and periods of unavailability. It started at 2025-11-18 12:11 UTC and lasted 2 h 33 min, resolving at 2025-11-18 14:45 UTC after Cloudflare implemented a fix for its connectivity issue.

PrismaAccelerate degraded operation

1Password1password.com Website Access Degradation

1Password reported a major degradation: its marketing site failed to load for some customers from 2025-11-18 12:06 UTC to 2025-11-18 15:47 UTC, lasting 3 h 41 min. The app and password manager remained fully operational. An upstream vendor issue was identified; that vendor implemented a fix, and the incident was resolved.