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ChangesInfluxData (InfluxDB Cloud)Google OAuth Logins issues for Dedicated and Serverless customers

InfluxData (InfluxDB Cloud): Major incident: Google OAuth Logins issues for Dedicated and Serverless customers

Major incidentmajor (vendor)Changed Detected stspg.io (opens in new tab)
Summary

Summary pending. The diff below shows exactly what changed.

Incident page: the full timeline of updates

What changed

Struck in red is what InfluxData (InfluxDB Cloud) removed; blue is what they added. Muted text is unchanged context.

AddedTitle#1
Before: not present
After: Google OAuth Logins issues for Dedicated and Serverless customers
AddedImpact#2
Before: not present
After: major
AddedStatus#3
Before: not present
After: resolved
AddedStart time#4
Before: not present
After: 2025-11-20 08:52 UTC
AddedResolved time#5
Before: not present
After: 2025-11-20 14:07 UTC
AddedAffected components#6
Before: not present
After: Cloud Dedicated - Management API, Cloud Serverless: GCP - Web UI, Management API, Web UI
AddedUpdateinvestigating#7
Before: not present
After: We have been made aware of issues with Google OAuth client, we are working with provider to solve the issue.
AddedUpdateinvestigating#8
Before: not present
After: We are continuing to investigate this issue.
AddedUpdateidentified#9
Before: not present
After: We have tested extensively and found that Cloud dedicated clusters are still functional but we are aware of issues being able to perform certain admin api calls via influxctl
AddedUpdateidentified#10
Before: not present
After: We have tested extensively and found that Cloud dedicated clusters and Cloud 2 cluster are still functional, we can log in using credentials not via Goggle OAUTH. We are aware of issues being where certain admin api calls via influxctl are not able to be performed
AddedUpdateidentified#11
Before: not present
After: We are continuing to work on a fix for this issue.
AddedUpdatemonitoring#12
Before: not present
After: A fix has been implemented and we are monitoring the results.
AddedUpdateresolved#13
Before: not present
After: This incident has been resolved.

First version of this incident archived by Rewindex. View the live incident (opens in new tab).

History of this incident

Thursday, November 20, 2025

1 incident change

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