# InfluxData (InfluxDB Cloud): Major incident: Google OAuth Logins issues for Dedicated and Serverless customers

**Summary:** _summary pending_
- Kind: Major incident · Label: major (vendor)
- Changed: 2025-11-20 08:52 UTC · Detected: 2026-10-19 18:33 UTC
- [Source: https://stspg.io/zgdnprb90b6k](https://stspg.io/zgdnprb90b6k)
- [Company: InfluxData (InfluxDB Cloud)](https://rewindex.com/company/influxdata.md)
- Versions: before (none: first archived) → after incident\_version:738/ctgjrnxjrk1g@d2b5c5e720c5
- Change 1 of 1 for this incident

Incident page (full timeline): [Google OAuth Logins issues for Dedicated and Serverless customers](https://rewindex.com/company/influxdata/incidents/ctgjrnxjrk1g.md)
## What changed

**1. Added: Title**

```diff
+ Google OAuth Logins issues for Dedicated and Serverless customers
```

**2. Added: Impact**

```diff
+ major
```

**3. Added: Status**

```diff
+ resolved
```

**4. Added: Start time**

```diff
+ 2025-11-20 08:52 UTC
```

**5. Added: Resolved time**

```diff
+ 2025-11-20 14:07 UTC
```

**6. Added: Affected components**

```diff
+ Cloud Dedicated - Management API, Cloud Serverless: GCP - Web UI, Management API, Web UI
```

**7. Added: Update** (investigating) · 2025-11-20 08:52 UTC

```diff
+ We have been made aware of issues with Google OAuth client, we are working with provider to solve the issue.
```

**8. Added: Update** (investigating) · 2025-11-20 08:54 UTC

```diff
+ We are continuing to investigate this issue.
```

**9. Added: Update** (identified) · 2025-11-20 09:33 UTC

```diff
+ We have tested extensively and found that Cloud dedicated clusters are still functional but we are aware of issues being able to perform certain admin api calls via influxctl
```

**10. Added: Update** (identified) · 2025-11-20 09:36 UTC

```diff
+ We have tested extensively and found that Cloud dedicated clusters and Cloud 2 cluster are still functional, we can log in using credentials not via Goggle OAUTH. We are aware of issues being where  certain admin api calls via influxctl are not able to be performed
```

**11. Added: Update** (identified) · 2025-11-20 10:14 UTC

```diff
+ We are continuing to work on a fix for this issue.
```

**12. Added: Update** (monitoring) · 2025-11-20 12:50 UTC

```diff
+ A fix has been implemented and we are monitoring the results.
```

**13. Added: Update** (resolved) · 2025-11-20 14:07 UTC

```diff
+ This incident has been resolved.
```

## History of this incident

| When (UTC) | Change | Label |
| --- | --- | --- |
| 2025-11-20 08:52 UTC | Major incident: Google OAuth Logins issues for Dedicated and Serverless customers (this change) | major |

All InfluxData (InfluxDB Cloud) changes: [timeline](https://rewindex.com/company/influxdata/changes.md)
_Diff excerpts are shown on normalized text: dates, counters and tokens appear as ‹date›, ‹count›, ‹tok›; noise-only edits are hidden. Rewindex shows the changed passages, not a copy of the page._


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Canonical: https://rewindex.com/change/i55025886e63300 · Markdown: https://rewindex.com/change/i55025886e63300.md · JSON: https://rewindex.com/api/v1/changes/i55025886e63300 · Generated 2026-10-20T00:01:28.146Z