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InfluxData (InfluxDB Cloud): Google OAuth Logins issues for Dedicated and Serverless customers

MajorStatus: resolvedStarted Resolved (5.3 h)7 updatesstspg.io (opens in new tab)

Affected components: Cloud Serverless: GCP - Web UIWeb UICloud Dedicated - Management APIManagement API

Timeline of updates

  1. investigating

    We have been made aware of issues with Google OAuth client, we are working with provider to solve the issue.

  2. investigating

    We are continuing to investigate this issue.

  3. identified

    We have tested extensively and found that Cloud dedicated clusters are still functional but we are aware of issues being able to perform certain admin api calls via influxctl

  4. identified

    We have tested extensively and found that Cloud dedicated clusters and Cloud 2 cluster are still functional, we can log in using credentials not via Goggle OAUTH. We are aware of issues being where certain admin api calls via influxctl are not able to be performed

  5. identified

    We are continuing to work on a fix for this issue.

  6. monitoring

    A fix has been implemented and we are monitoring the results.

  7. resolved

    This incident has been resolved.

Changes Rewindex caught on this incident

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Impact, status and times are the vendor’s own, as last archived. View on stspg.io (opens in new tab).

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