# InfluxData (InfluxDB Cloud): Google OAuth Logins issues for Dedicated and Serverless customers

- Impact (vendor’s label): major
- Status: resolved
- Started: 2025-11-20 08:52 UTC · Resolved: 2025-11-20 14:07 UTC · Duration: 5.3 h
- Updates: 7 · Affected components: Cloud Serverless: GCP - Web UI, Web UI, Cloud Dedicated - Management API, Management API
- [Vendor status page: https://stspg.io/zgdnprb90b6k](https://stspg.io/zgdnprb90b6k)
- [Company: InfluxData (InfluxDB Cloud)](https://rewindex.com/company/influxdata.md)

## Timeline of updates

- **investigating** 2025-11-20 08:52 UTC: We have been made aware of issues with Google OAuth client, we are working with provider to solve the issue.
- **investigating** 2025-11-20 08:54 UTC: We are continuing to investigate this issue.
- **identified** 2025-11-20 09:33 UTC: We have tested extensively and found that Cloud dedicated clusters are still functional but we are aware of issues being able to perform certain admin api calls via influxctl
- **identified** 2025-11-20 09:36 UTC: We have tested extensively and found that Cloud dedicated clusters and Cloud 2 cluster are still functional, we can log in using credentials not via Goggle OAUTH. We are aware of issues being where  certain admin api calls via influxctl are not able to be performed
- **identified** 2025-11-20 10:14 UTC: We are continuing to work on a fix for this issue.
- **monitoring** 2025-11-20 12:50 UTC: A fix has been implemented and we are monitoring the results.
- **resolved** 2025-11-20 14:07 UTC: This incident has been resolved.

## Rewindex changes for this incident

- 2025-11-20 08:52 UTC: [Major incident: Google OAuth Logins issues for Dedicated and Serverless customers](https://rewindex.com/change/i55025886e63300.md)


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Canonical: https://rewindex.com/company/influxdata/incidents/ctgjrnxjrk1g · Markdown: https://rewindex.com/company/influxdata/incidents/ctgjrnxjrk1g.md · JSON: https://rewindex.com/api/v1/companies/influxdata/incidents/ctgjrnxjrk1g · Generated 2026-10-20T01:31:45.173Z