What vendors changed

KKlaviyoConsent pages

Klaviyo reported a major incident affecting subscribe and unsubscribe pages for all profiles, potentially preventing marketing opt-ins and opt-outs. It started at 2025-10-01 02:16 UTC and was resolved at 2025-10-01 02:31 UTC, lasting 15 min; no cause or fix was stated.

LLogz.ioUS-EAST: Some customers are experiencing an issue when accessing Grafana UI

Some Logz.io customers had trouble accessing Grafana UI in US-EAST during a critical incident from 2025-09-30 22:01 UTC to 2025-10-01 00:05 UTC, lasting 2 h 4 min. Listed components included AWS N. Virginia (us-east-1) Metrics Ingestion and Metrics Visualizations and Dashboards. A fix was implemented at 09-30 22:47 UTC; the incident was subsequently resolved.

CCrusoePartial Outage in eu-iceland1-a

WebflowReports of form notification emails not being received

Webflow’s major Email Notifications outage prevented some customers from receiving form notification emails from 2025-09-30 12:25 UTC to 2025-09-30 18:10 UTC, lasting 5 h 45 min. An upstream provider issue caused the failures and was resolved following the provider’s fix; submissions remained accessible in the Forms tab in Site Settings.

CCrusoePartial outage in us-southcentral

MMailjetDelays in emails processing and general app.mailjet.com login issues

LLightdashEmbedding features may be unavailableEvent

Lightdash reported a major incident affecting EU and US Cloud: some customers’ embedded content failed to load and the settings page was missing due to an external feature-flag provider error. It started at 2025-09-29 18:34 UTC, lasted 51 min, and was resolved at 2025-09-29 19:26 UTC after a fix was implemented.

TTeleportTeleport Cloud Signups - Failure to create new Cloud tenant

BrexDifficulty accessing the Brex dashboard

Brex reported a critical incident affecting access to the Dashboard from 2025-09-29 11:47 UTC to 2025-09-29 11:55 UTC, lasting 8 min. Brex stated it had identified the issue and put a fix in place at 11:50 UTC; no cause was disclosed.

MMonday.comInvestigating issues with Templates

Monday.com reported a critical incident affecting pre-built templates in AUS - Other Functionalities and Other Functionalities, starting 2025-09-29 11:35 UTC and resolved at 2025-09-29 11:57 UTC (21 min). A fix was implemented; customers were advised to refresh their browsers to access the platform.

GitLabSelf-managed runners seeing 401 when picking jobs

SSalesforceMarketing Cloud Service Impacted: Marketing Cloud Core Service

1PasswordDegraded performance when accessing 1Password

1Password reported a major degradation affecting its web interface and APIs for all customers in the US region, including SSO, sign-in, sign-up and CLI. The incident ran from 2025-09-26 16:51 UTC to 2025-09-26 20:24 UTC (3 h 33 min); a deployed mitigation addressed the issue.

FFrontApp not loading

Front reported a major outage affecting app loading in specific regions and causing timeouts for some API calls. It lasted 9 min, from 2025-09-26 16:47 UTC to 2025-09-26 16:56 UTC. Front stated that a cache node was lost and automatically recovered in 6 minutes; all systems should now be operational.

WiseDelayed transfers

PostmanCollection, Request, Example, Documentation creation/updations are not working.

Postman reported a major outage affecting Collection, Request, Example and Documentation creation or updates on browser and desktop, including US components. It started at 2025-09-26 14:52 UTC and was resolved at 2025-09-26 15:43 UTC, lasting 51 min. Service recovered, but the root cause remained under investigation.

DDrataSubset of compliance tests are not running

A critical outage prevented a subset of compliance tests from running for some Drata customers in the US region. It started at 2025-09-26 14:44 UTC and was resolved at 2025-09-26 20:02 UTC, lasting 5 h 17 min. Drata confirmed service was restored and all affected customers’ compliance tests had run to completion.

BrexIntermittent Connectivity

Brex reported intermittent connectivity with critical impact starting at 2025-09-26 13:48 UTC, lasting 34 min and resolved at 2025-09-26 14:23 UTC. Brex put a fix in place by 2025-09-26 14:01 UTC and continued monitoring for stability; no cause was stated.

HHexSome users are having issues accessing Hex or loading projects

Some users could not access Hex or load projects during a critical Main site incident that started at 2025-09-25 18:05 UTC and lasted 32 min, resolving at 2025-09-25 18:37 UTC. Hex reported implementing a fix at 18:27 UTC; no cause was stated.

1PasswordSome users are unable to interact with the admin console

1Password reported a major incident causing admin console interaction errors and sign-in errors for some users, affecting listed components in Canada, Enterprise, Europe and USA/Global. It started at 2025-09-25 15:43 UTC and was resolved at 2025-09-25 17:22 UTC, lasting 1 h 38 min. Engineering rolled out mitigation at 16:33 UTC.

SSpeechmaticsPortal and temporary auth key API outage

GitLabDocker hub incident causing job failures

NNx CloudDockerHub Repository Outage

TTeleportSSH access interruptions due to v18.2.1 rollout

CockroachDBGoogle Kubernetes incident impacting cluster operations in GCP.

CockroachDB Advanced had a major incident affecting cluster operations on Google Cloud Platform: customers could encounter errors creating or editing clusters due to a Google Kubernetes-related issue. It started at 2025-09-24 12:31 UTC and was resolved at 2025-09-24 16:00 UTC, lasting 3 h 28 min; Google reported resolution, and CockroachDB verified cluster operations were functional.

1PasswordSome users are unable to interact with the admin console

1Password reported a major outage affecting admin-console interactions and sign-in across Canada, Enterprise, Europe, and USA/Global. It started 2025-09-24 03:00 UTC, lasted 1 h 9 min, and was resolved at 2025-09-24 04:10 UTC after mitigation. The postmortem says customers with certain account configurations were blocklisted and received 403 errors.

RevenueCatApple Store Kit 2 partial outage

RevenueCat reported a major Apple Store Kit 2 partial outage starting 2025-09-23 21:30 UTC, resolved at 2025-09-23 22:15 UTC after 45 min. Receipt validation calls returned 5xx errors; RevenueCat enabled mitigations to keep customer purchases uninterrupted and reported that errors had stopped. Apple acknowledged the incident.

1PasswordProvisioning invite links are not working

1Password reported a major outage: provisioning invite links returned errors, blocking invite acceptance across Canada, Enterprise, Europe, and USA/Global sign-up components. The incident started at 2025-09-23 21:24 UTC and resolved at 2025-09-24 02:07 UTC (4 h 42 min). A fix was deployed; the postmortem attributed the failure to a web browser routing defect.

NNx CloudNxAPI High Errors (Critical Alerts)

SquarespaceAcuity Scheduling / 500 error

Acuity Scheduling experienced a critical service disruption involving 500 errors, starting at 2025-09-23 14:55 UTC and resolved at 2025-09-23 15:24 UTC; the reported duration was 28 min. A fix was implemented at 2025-09-23 15:02 UTC, but no root cause was stated.

GitLabGitLab CI/CD jobs not running

MMuxElevated error rates for video ingest and playback for assets and live streams

Mux reported a major outage with elevated video ingest and playback error rates affecting Mux Video - Live and Mux Video - VOD. It started at 2025-09-22 16:44 UTC and was resolved at 2025-09-22 21:36 UTC, lasting 4 h 51 min. Mux implemented a fix but did not state a root cause.

MMuxWe are investigating an issue causing increased error rates for video ingest and playback for assets and live streams

Mux reported a major incident causing increased video ingest and playback errors for assets and live streams on Mux Video - Live and Mux Video - VOD. It started at 2025-09-22 14:54 UTC and was resolved at 2025-09-22 16:38 UTC, lasting 1 h 43 min; error rates had returned to normal by 15:25 UTC.

ConfluenceDegraded performance to multiple Atlassian experiences

Confluence reported a major incident starting 2025-09-22 05:09 UTC, resolved at 2025-09-22 07:17 UTC (2 h 7 min). Customers experienced connection errors preventing access to atlassian.net sites; the postmortem reports intermittent errors until 06:17 UTC. Atlassian attributed the disruption to a faulty CDN configuration change, which it rolled back.

SSalesforceMarketing Cloud Service Impacted: Marketing Cloud Core Service

ConvexConvex traffic having downtime

Convex reported a major incident causing intermittent unavailability across all Convex services, starting 2025-09-20 12:18 UTC and resolved at 2025-09-20 13:15 UTC (57 min). The postmortem cited a cascading traffic-layer failure after a Caddy node ran out of memory during an unforeseen load spike; Convex added capacity.

SSalesforceMarketing Cloud Disruption: Audience Builder, Cloud Pages, Contact Builder +9 more

FFrontMobile app: Google sign in flow broken

Front reported a major outage of Google sign-in on iOS: redirects back to the mobile app failed; Android was unaffected. It ran from 2025-09-19 18:40 UTC to 2025-09-23 09:48 UTC, lasting 3 days 15 h. Front confirmed iOS app version 5.69.2 fixed the issue; affected customers should update.

SStatsigMisconfiguration on consoleapi and event processing services

Statsig reported a major degradation affecting some companies using Console API and RevenueCat, Amplitude, and Rudderstack incoming integrations: a configuration issue caused incorrect request processing. It started 2025-09-19 08:00 UTC and was resolved 2025-09-22 18:31 UTC, lasting 3 days 10 h; Statsig said the issue was mitigated and affected integration events would be replayed.

CCrusoeVMs in us-southcentral1-a region failing to start with Internal Server Error

SSegmentGoogle Enhanced Conversions is experiencing elevated failures

Segment reported a major incident involving elevated Google Enhanced Conversions failures affecting Streaming Destinations (US), from 2025-09-19 03:59 UTC to 2025-09-19 10:08 UTC (6 h 9 min). A fix was implemented and the incident was resolved; no cause was stated.

MMuxIncreased errors in playback

Mux reported a major incident affecting Mux Video - Live and Mux Video - VOD, with increased playback and thumbnail errors in one region. It started at 2025-09-18 16:37 UTC and was resolved at 2025-09-18 19:46 UTC, lasting 3 h 9 min; a fix was implemented at 17:23 UTC.

BrexGoogle SSO Outage

Brex reported a critical Google SSO outage that could cause login issues, starting at 2025-09-18 15:55 UTC and resolved at 2025-09-18 16:08 UTC, with a reported duration of 12 min. Brex stated that Google resolved the issue.

1PasswordContact and Sales Forms Returning Errors to Users

1Password reported a major outage affecting Contact Us, Webinars, Resources, Contact Sales, and Contact Sales XAM forms, causing timeouts or errors. It lasted 2 h 20 min, from 2025-09-18 14:48 UTC to 2025-09-18 17:08 UTC. A provider deployed a fix, and error rates returned to normal.

DDrataMultiple Policy ack. emails are being sent for archived policies.

Drata reported a major incident affecting some customers: multiple policy acknowledgement emails were sent for archived policies, and all emails, including login-related emails, were delayed. It started at 2025-09-18 14:10 UTC and resolved at 2025-09-18 18:00 UTC; the computed duration was 3 h 49 min. A deployed fix resolved the multiple-email issue and login-email delays.

MMonday.comInvestigating reports of issues with API

Monday.com reported a major incident involving API webhooks failing or getting stuck "In Progress," with API and Automations components listed as affected, including AUS and EU. It started at 2025-09-18 11:29 UTC and was resolved at 2025-09-18 12:51 UTC, lasting 1 h 22 min; no cause or fix was stated.

SSalesforceSalesforce Unified Messaging Service Disruption: Salesforce Unified Messaging

SSalesforceService Disruption: Core Service

IInfluxData (InfluxDB Cloud)The login and signup pages for Cloud2 accounts are currently down.

SSalesforceSalesforce Data Cloud Feature Disruption: Customer360 Audiences