Changes / Klaviyo / Consent pages

Klaviyo: Major incident: Consent pages

Summary

Klaviyo reported a major incident affecting subscribe and unsubscribe pages for all profiles, potentially preventing marketing opt-ins and opt-outs. It started at 2025-10-01 02:16 UTC and was resolved at 2025-10-01 02:31 UTC, lasting 15 min; no cause or fix was stated.

Machine-written from the diff below (Sol; type: incident outage). Check the diff before relying on it.

Major incidentLabel: outage (model (Jev), 97%)Changed Detected Source: stspg.io (opens in new tab)

What changed

AddedTitle#1
Before: not present
After: Consent pages
AddedImpact#2
Before: not present
After: major
AddedStatus#3
Before: not present
After: resolved
AddedStart time#4
Before: not present
After: 2025-10-01 02:16 UTC
AddedResolved time#5
Before: not present
After: 2025-10-01 02:31 UTC
AddedAffected components#6
Before: not present
After: Consent Pages, Unsubscribe & Preference Pages
AddedUpdatemonitoring#7
Before: not present
After: We are currently monitoring an issue that was impacting subscribe and unsubscribe pages for all profiles. This may have prevented profiles from opting in or out of marketing communications. We'll provide updates as soon as more information is available.
AddedUpdateresolved#8
Before: not present
After: This incident has been resolved.

First version of this incident archived by Rewindex. View the live incident (opens in new tab).

History of this incident

When (UTC)ChangeKind
Major incident: Consent pages (this change)
Klaviyo reported a major incident affecting subscribe and unsubscribe pages for all profiles, potentially preventing marketing opt-ins and opt-outs. It started at 2025-10-01 02:16 UTC and was resolved at 2025-10-01 02:31 UTC, lasting 15 min; no cause or fix was stated.
Major incident

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