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Changes / Salesforce / Salesforce Unified Messaging Service Disruption: Salesforce Unified Messaging

Salesforce: Major incident: Salesforce Unified Messaging Service Disruption: Salesforce Unified Messaging

Summary

Summary pending. The diff below shows exactly what changed.

Major incidentLabel: outage (model (Jev), 97%)Changed Detected Source: status.salesforce.com (opens in new tab)

Incident page: full timeline of updates →

What changed

AddedTitle#1
Before: not present
After: Salesforce Unified Messaging Service Disruption: Salesforce Unified Messaging
AddedImpact#2
Before: not present
After: major
AddedStatus#3
Before: not present
After: resolved
AddedStart time#4
Before: not present
After: 2025-09-18 06:39 UTC
AddedResolved time#5
Before: not present
After: 2025-09-18 15:05 UTC
AddedAffected components#6
Before: not present
After: 10 instances, Salesforce Unified Messaging

First version of this incident archived by Rewindex. View the live incident (opens in new tab).

History of this incident

When (UTC)ChangeKind
Major incident: Salesforce Unified Messaging Service Disruption: Salesforce Unified Messaging (this change)Major incident

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