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ChangesInfluxData (InfluxDB Cloud)The login and signup pages for Cloud2 accounts are currently down.

InfluxData (InfluxDB Cloud): Major incident: The login and signup pages for Cloud2 accounts are currently down.

Major incidentmajor (vendor)Changed Detected stspg.io (opens in new tab)
Summary

Summary pending. The diff below shows exactly what changed.

Incident page: the full timeline of updates

What changed

Struck in red is what InfluxData (InfluxDB Cloud) removed; blue is what they added. Muted text is unchanged context.

AddedTitle#1
Before: not present
After: The login and signup pages for Cloud2 accounts are currently down.
AddedImpact#2
Before: not present
After: major
AddedStatus#3
Before: not present
After: resolved
AddedStart time#4
Before: not present
After: 2025-09-17 23:00 UTC
AddedResolved time#5
Before: not present
After: 2025-09-18 01:02 UTC
AddedAffected components#6
Before: not present
After: Cloud Serverless: AWS, EU-Central - Other, Cloud Serverless: AWS, US-East-1 - Other, Cloud Serverless: AWS, US-West-2-1 - Other, Cloud Serverless: AWS, US-West-2-2 - Other, Cloud Serverless: Azure, East US - Other, Cloud Serverless: Azure, W. Europe - Other, Cloud Serverless: GCP - Other, Other
AddedUpdateinvestigating#7
Before: not present
After: We are investigating the issue.
AddedUpdateinvestigating#8
Before: not present
After: We are investigating the issue.
AddedUpdatemonitoring#9
Before: not present
After: A fix has been implemented and we are monitoring the results.
AddedUpdateresolved#10
Before: not present
After: This incident has been resolved.

First version of this incident archived by Rewindex. View the live incident (opens in new tab).

History of this incident

Wednesday, September 17, 2025

1 incident change

All InfluxData (InfluxDB Cloud) changesInfluxData (InfluxDB Cloud) profileMarkdownJSON