Companies/InfluxData (InfluxDB Cloud)/Incidents

InfluxData (InfluxDB Cloud): The login and signup pages for Cloud2 accounts are currently down.

Affected components: Cloud Serverless: AWS, US-West-2-1 - OtherOtherCloud Serverless: GCP - OtherOtherCloud Serverless: Azure, W. Europe - OtherOtherCloud Serverless: Azure, East US - OtherOtherCloud Serverless: AWS, US-East-1 - OtherOtherCloud Serverless: AWS, US-West-2-2 - OtherOtherCloud Serverless: AWS, EU-Central - OtherOther

Timeline of updates

1. investigating2025-09-17 23:00 UTC

   We are investigating the issue.

2. investigating2025-09-17 23:04 UTC

   We are investigating the issue.

3. monitoring2025-09-18 00:06 UTC

   A fix has been implemented and we are monitoring the results.

4. resolved2025-09-18 01:02 UTC

   This incident has been resolved.

Changes Rewindex caught on this incident

• Sep 17, 2025Major incident: The login and signup pages for Cloud2 accounts are currently down.

Impact, status and times are the vendor’s own, as last archived. View on stspg.io (opens in new tab).

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