# InfluxData (InfluxDB Cloud): The login and signup pages for Cloud2 accounts are currently down.

- Impact (vendor’s label): major
- Status: resolved
- Started: 2025-09-17 23:00 UTC · Resolved: 2025-09-18 01:02 UTC · Duration: 2.0 h
- Updates: 4 · Affected components: Cloud Serverless: AWS, US-West-2-1 - Other, Other, Cloud Serverless: GCP - Other, Other, Cloud Serverless: Azure, W. Europe - Other, Other, Cloud Serverless: Azure, East US - Other, Other, Cloud Serverless: AWS, US-East-1 - Other, Other, Cloud Serverless: AWS, US-West-2-2 - Other, Other, Cloud Serverless: AWS, EU-Central - Other, Other
- [Vendor status page: https://stspg.io/gqcxm6h35h4m](https://stspg.io/gqcxm6h35h4m)
- [Company: InfluxData (InfluxDB Cloud)](https://rewindex.com/company/influxdata.md)

## Timeline of updates

- **investigating** 2025-09-17 23:00 UTC: We are investigating the issue.
- **investigating** 2025-09-17 23:04 UTC: We are investigating the issue.
- **monitoring** 2025-09-18 00:06 UTC: A fix has been implemented and we are monitoring the results.
- **resolved** 2025-09-18 01:02 UTC: This incident has been resolved.

## Rewindex changes for this incident

- 2025-09-17 23:00 UTC: [Major incident: The login and signup pages for Cloud2 accounts are currently down.](https://rewindex.com/change/i84a2e401ac33f3.md)


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Canonical: https://rewindex.com/company/influxdata/incidents/9l3hgv52cw0s · Markdown: https://rewindex.com/company/influxdata/incidents/9l3hgv52cw0s.md · JSON: https://rewindex.com/api/v1/companies/influxdata/incidents/9l3hgv52cw0s · Generated 2026-10-19T23:15:37.781Z