Changes / Postman / Collection, Request, Example, Documentation creation/updations are not working.
Postman: Major incident: Collection, Request, Example, Documentation creation/updations are not working.
Summary
Postman reported a major outage affecting Collection, Request, Example and Documentation creation or updates on browser and desktop, including US components. It started at 2025-09-26 14:52 UTC and was resolved at 2025-09-26 15:43 UTC, lasting 51 min. Service recovered, but the root cause remained under investigation.
Machine-written from the diff below (Sol; type: incident outage). Check the diff before relying on it.
What changed
Before: not present
After: Collection, Request, Example, Documentation creation/updations are not working.
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After: major
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After: resolved
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After: 2025-09-26 14:52 UTC
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After: 2025-09-26 15:43 UTC
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After: Postman Platform on Browser, Postman Platform on Desktop, US - Postman Platform on Browser, US - Postman Platform on Desktop
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After: Collection creates, updates, examples, documentations are not getting created.
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After: We have identified the issue and are working on mitigation
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After: The system have been recovered and we continue to monitor
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After: Collection, Request, Folder and Example creation working as expected. We are currently investigating the root cause of the issue.
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After: This incident has been resolved. We are currently investigating the root cause of the issue.
First version of this incident archived by Rewindex. View the live incident (opens in new tab).
History of this incident
| When (UTC) | Change | Kind |
|---|---|---|
| Major incident: Collection, Request, Example, Documentation creation/updations are not working. (this change) Postman reported a major outage affecting Collection, Request, Example and Documentation creation or updates on browser and desktop, including US components. It started at 2025-09-26 14:52 UTC and was resolved at 2025-09-26 15:43 UTC, lasting 51 min. Service recovered, but the root cause remained under investigation. | Major incident |