ChangesCrusoePartial Outage in eu-iceland1-a
Crusoe: Major incident: Partial Outage in eu-iceland1-a
Summary
Summary pending. The diff below shows exactly what changed.
Incident page: the full timeline of updates
What changed
Struck in red is what Crusoe removed; blue is what they added. Muted text is unchanged context.
Before: not present
After: Partial Outage in eu-iceland1-a
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After: major
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After: resolved
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After: 2025-09-30 18:45 UTC
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After: 2025-10-01 00:00 UTC
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After: eu-iceland1, GPU Virtual Machines - eu-iceland1
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After: We are currently investigating an issue impacting virtual machine accessibility in eu-iceland1-a region. Some users may be unable to access their VMs at this time. We appreciate your patience and will provide updates as more information becomes available.
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After: We're making significant progress in resolving the virtual machine accessibility issues in the eu-iceland1-a region. We apologize for the continued disruption and thank you for your patience as we work to restore full service. We will provide another update as soon as more information is available or when services are fully restored. You can continue to contact our support team at support@crusoecloud.com, if there are any other concerns.
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After: We have identified and mitigated the issue. Although no further impact is expected, we are continuing to monitor. If you are still experiencing issues, please reach out to us through support@crusoecloud.com and we will investigate further.
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After: A fix has been applied and the outage has been mitigated. Services have returned to normal operations in eu-iceland1-a region. We are continuing to monitor. Please contact support@crusoecloud.com if you are still experiencing any issues.
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After: This incident has been resolved. Please contact support@crusoe.ai if you are still experiencing any issues.
First version of this incident archived by Rewindex. View the live incident (opens in new tab).
History of this incident
Tuesday, September 30, 2025
1 incident change
- MajorMajor incident
Partial Outage in eu-iceland1-athis change