ChangesMailjetDelays in emails processing and general app.mailjet.com login issues
Mailjet: Major incident: Delays in emails processing and general app.mailjet.com login issues
Summary
Summary pending. The diff below shows exactly what changed.
Incident page: the full timeline of updates
What changed
Struck in red is what Mailjet removed; blue is what they added. Muted text is unchanged context.
Before: not present
After: Delays in emails processing and general app.mailjet.com login issues
Before: not present
After: major
Before: not present
After: resolved
Before: not present
After: 2025-09-30 10:21 UTC
Before: not present
After: 2025-09-30 18:05 UTC
Before: not present
After: Mailjet App, Outgoing SMTP, REST API, SEND API, Statistics Display, Website (Mailjet.com)
Before: not present
After: We are currently investigating an issue impacting email processing along with app.mailjet.com login issues, reflecting into "wrong password" errors.
Before: not present
After: We are continuing to investigate this issue.
Before: not present
After: We have identified the root cause of the issue. While we are working on getting this resolved, clients will experience inability to log into app.mailjet.com as well as experience email processing delays.
Before: not present
After: We are continuing to work on a fix for this issue.
Before: not present
After: We are continuing to work on a fix for this issue.
Before: not present
After: A fix has been implemented and we are monitoring the results.
Before: not present
After: The incident has been resolved. Any missing statistics during the incident haven't been lost and will show up in the statistics page later today.
First version of this incident archived by Rewindex. View the live incident (opens in new tab).
History of this incident
Tuesday, September 30, 2025
1 incident change
- MajorMajor incident
Delays in emails processing and general app.mailjet.com login issuesthis change