Changes / Brex / Difficulty accessing the Brex dashboard

Brex: Critical incident: Difficulty accessing the Brex dashboard

Summary

Brex reported a critical incident affecting access to the Dashboard from 2025-09-29 11:47 UTC to 2025-09-29 11:55 UTC, lasting 8 min. Brex stated it had identified the issue and put a fix in place at 11:50 UTC; no cause was disclosed.

Machine-written from the diff below (Sol; type: incident outage). Check the diff before relying on it.

Major incidentLabel: outage (model (Jev), 100%)Changed Detected Source: stspg.io (opens in new tab)

What changed

AddedTitle#1
Before: not present
After: Difficulty accessing the Brex dashboard
AddedImpact#2
Before: not present
After: critical
AddedStatus#3
Before: not present
After: resolved
AddedStart time#4
Before: not present
After: 2025-09-29 11:47 UTC
AddedResolved time#5
Before: not present
After: 2025-09-29 11:55 UTC
AddedAffected components#6
Before: not present
After: Dashboard
AddedUpdateinvestigating#7
Before: not present
After: We are currently investigating this issue.
AddedUpdatemonitoring#8
Before: not present
After: We have identified the issue and have a fix in place.
AddedUpdateresolved#9
Before: not present
After: We have resolved the issue.

First version of this incident archived by Rewindex. View the live incident (opens in new tab).

History of this incident

When (UTC)ChangeKind
Critical incident: Difficulty accessing the Brex dashboard (this change)
Brex reported a critical incident affecting access to the Dashboard from 2025-09-29 11:47 UTC to 2025-09-29 11:55 UTC, lasting 8 min. Brex stated it had identified the issue and put a fix in place at 11:50 UTC; no cause was disclosed.
Major incident

All Brex changes → · Brex profile · Markdown · JSON