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ChangesTeleportSSH access interruptions due to v18.2.1 rollout

Teleport: Major incident: SSH access interruptions due to v18.2.1 rollout

Major incidentmajor (vendor)Changed Detected stspg.io (opens in new tab)
Summary

Summary pending. The diff below shows exactly what changed.

Incident page: the full timeline of updates

What changed

Struck in red is what Teleport removed; blue is what they added. Muted text is unchanged context.

AddedTitle#1
Before: not present
After: SSH access interruptions due to v18.2.1 rollout
AddedImpact#2
Before: not present
After: major
AddedStatus#3
Before: not present
After: resolved
AddedStart time#4
Before: not present
After: 2025-09-24 18:24 UTC
AddedResolved time#5
Before: not present
After: 2025-09-24 19:48 UTC
AddedAffected components#6
Before: not present
After: Cloud Service
AddedUpdateinvestigating#7
Before: not present
After: Some Cloud tenants upgraded to v18.2.1 on 9/24 at 16 UTC are unable to access resources via SSH. Rollback to v18.2.0 is in progress.
AddedUpdateidentified#8
Before: not present
After: Rollsback to v18.2.0 is progressing.
AddedUpdateresolved#9
Before: not present
After: Cloud tenants previously running 18.2.1 or 18.2.2 have been rolled back to 18.2.0.

First version of this incident archived by Rewindex. View the live incident (opens in new tab).

History of this incident

Wednesday, September 24, 2025

1 incident change

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