Companies/Teleport/Incidents

Teleport: SSH access interruptions due to v18.2.1 rollout

Affected components: Cloud Service

Timeline of updates

1. investigating2025-09-24 18:23 UTC

   Some Cloud tenants upgraded to v18.2.1 on 9/24 at 16 UTC are unable to access resources via SSH. Rollback to v18.2.0 is in progress.

2. identified2025-09-24 18:24 UTC

   Rollsback to v18.2.0 is progressing.

3. resolved2025-09-24 19:48 UTC

   Cloud tenants previously running 18.2.1 or 18.2.2 have been rolled back to 18.2.0.

Changes Rewindex caught on this incident

• Sep 24, 2025Major incident: SSH access interruptions due to v18.2.1 rollout

Impact, status and times are the vendor’s own, as last archived. View on stspg.io (opens in new tab).

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