What vendors changed

WarpWarp unavailability issues

GrammarlyIssues with text checking in the Grammarly Editor

Grammarly reported a critical incident preventing text checking for some Grammarly Editor users from 2025-10-17 14:28 UTC to 2025-10-17 15:02 UTC, lasting 34 min. A fix was implemented at 14:54 UTC, and the incident was resolved.

LLlamaIndexService Outage

RetoolIncreased 500 Error Rates Preventing Some Apps from Loading

Retool reported a major incident involving elevated 500 errors on a back-end endpoint that prevented some apps from loading. The incident lists a start of 2025-10-16 20:23 UTC and resolution at 2025-10-16 18:45 UTC; duration is unknown, and the resolution timestamp precedes the listed start.

SquarespacePayPal Issues

Squarespace reported a major PayPal incident affecting checkout for Squarespace subscriptions, orders on Squarespace sites, and Acuity appointment bookings. It started at 2025-10-16 16:20 UTC and was resolved at 2025-10-16 17:04 UTC, lasting 43 min; a fix was implemented by 2025-10-16 16:53 UTC.

WixRESOLVED: PayPal Payments Processing Issue

Wix reported a major PayPal payments processing issue that started at 2025-10-16 15:28 UTC and was resolved at 2025-10-16 17:00 UTC, lasting 1 h 31 min. Wix attributed the issue to a technical problem on PayPal’s side, affecting customers using PayPal for payments.

NeonAuthentication issue in multiple regions

SSmartsheetAttachments Disabled Message

Smartsheet reported a major incident affecting sheet attachment access and rendering of conditional formatting or filters, starting 2025-10-14 16:39 UTC and resolved at 2025-10-14 21:10 UTC (4 h 30 min). Customers could see “This action has been disabled”; Smartsheet attributed the issue to a recent code change and deployed a fix.

NeonDegradation of database operations for projects in AWS us-east-1

CClosePartial outage - application not loading

Close reported a major partial outage preventing some users from loading the application or retrieving API data. It started at 2025-10-14 15:26 UTC and was resolved at 2025-10-14 16:00 UTC (computed duration: 33 min); Close implemented a fix and monitored the results.

LLlamaIndexElevated Parsing Error Rates and Latency

LLogRocketDashboard instability and slow performance

LogRocket reported a major degradation affecting Alerts and Dashboard, with API server performance issues causing dashboard instability; data collection was not impacted. The incident ran from 2025-10-14 14:53 UTC to 2025-10-14 15:59 UTC, lasting 1 h 6 min. LogRocket deployed a mitigation and reported the issue resolved.

CCanvaSome users might not be able to access Canva

Some users might not have been able to access Canva during a critical-impact outage starting 2025-10-14 14:43 UTC and lasting 46 min. Canva implemented a fix by 2025-10-14 15:21 UTC and marked the incident resolved at 2025-10-14 15:30 UTC; no cause was stated.

MMailjetLag on Event API

JFrogJFrog Cloud Platform Service disruption affecting a subset of customers in Azure US East region

A major JFrog Cloud Platform outage affected a subset of customers in Azure US East (Virginia), disrupting Artifactory, Distribution, security services and Web UI. It started at 2025-10-10 17:26 UTC and was resolved at 2025-10-10 18:19 UTC, lasting 53 min. JFrog reported recovery by 17:50 UTC and engaged Azure engineering for deeper analysis.

SStatsigSDK Initialization SR Stability

Statsig reported a major initialization API stability incident potentially affecting initialization across Asia Southeast 1, Europe West 1, US East 1, US East 5 and US West 1. It started at 2025-10-10 16:43 UTC and resolved at 2025-10-10 16:52 UTC, lasting 9 min; no cause or specific fix was stated.

New RelicData Irregularities - US Region

New Relic recorded a major US-region degradation starting 2025-10-10 16:00 UTC, resolved at 2025-10-10 20:12 UTC (4 h 11 min). A subset of customers experienced delayed Browser Monitoring data and delayed or missing alerts; alerts were temporarily suppressed to prevent false positives. The vendor reported an impact window of 13:21 UTC–19:09 UTC.

GitLabCode search errors on GitLab.com

GitLab500 Errors on GitLab.com

SStatsigSuccess Rate Drop for Europe North Region

Statsig reported a major success-rate drop in Europe North starting 2025-10-09 15:30 UTC, lasting 5 min and resolving at 2025-10-09 15:35 UTC. Listed affected components were Config Delivery API - Europe West 1, Europe West 1, and Log Event API; no cause or fix was stated.

AAblyAbly website, customer dashboard & Control API issues

Ably reported a major incident affecting connectivity to ably.com, customer dashboards, the Control API (control.ably.net), the Ably blog and documentation; realtime services were unaffected. It started and was marked resolved at 2025-10-09 14:10 UTC, with a computed duration of 0 min; no cause or fix was stated.

SSpeechmaticsBatch SaaS, Portal and Management Platform partial outage

SSalesforceAgentforce Service Disruption: Agentforce

SSalesforceMarketing Cloud Disruption: Marketing Cloud Core Service

SSentinelOneEU1 Delayed Endpoint Data Ingestion

SentinelOne reported a major EU1 (Germany) Endpoint Data Ingestion degradation, delaying Endpoint data availability in Ops Center from 2025-10-08 10:24 UTC to 2025-10-08 15:15 UTC (4 h 51 min). Engineering identified a fix, and SentinelOne confirmed all services were restored and systems functioning normally.

BrexTravel service disruption

Brex Travel experienced a service disruption rated critical from 2025-10-07 23:12 UTC to 2025-10-07 23:39 UTC, lasting 26 min. Brex confirmed resolution but did not state a cause or specific fix.

Windsurfand CCodeiumCascade outage

Windsurf reported a critical Cascade outage starting 2025-10-07 18:13 UTC, lasting 3 h 5 min and resolved at 2025-10-07 21:19 UTC. A fix was implemented at 10-07 20:05 UTC; no cause was stated.

TTeleportTeleport Cloud Signup Failures

GitLab500 Errors on GitLab.com

CCanvaSome users may encounter an error or slowness when uploading files to Canva

Canva reported a major degradation causing failed or slow uploads in some regions, affecting Document import, Importing designs, and Media uploads. It started at 2025-10-07 09:43 UTC and was resolved at 2025-10-07 10:20 UTC, lasting 36 min; no cause or fix was stated.

RevenueCatScheduled Data Exports delayed

RevenueCat reported a major Scheduled Data Exports delay from 2025-10-07 09:13 UTC to 2025-10-08 08:35 UTC, lasting 23 h 22 min. Exports resumed during monitoring, but some configurations may have received multiple export files; RevenueCat said it would contact affected customers individually. All operations returned to normal, with no customer action required.

GitLabArtifact download and upload failing on shared runners

ngrokConnection issues with endpoints

LLeverLever -hosted job site down

Lever-hosted job sites and the Postings API were down in a critical incident starting 2025-10-03 21:02 UTC and resolved at 2025-10-03 23:01 UTC (1 h 58 min). Lever attributed the outage to an unexpected pattern of incoming requests and reported implementing a fix at 10-03 22:09 UTC.

SStatsigAPI Exports First Exposures Report Schema Breaking Change

Statsig reported a major Console API degradation: a new column in the first-exposures API Export affected some companies using /console/v1/reports for dates 2025-09-30 - 2025-10-02. Reports were regenerated; the incident started at 2025-10-03 19:02 UTC and resolved at 2025-10-03 19:03 UTC, lasting 1 min.

NeonWe are currently experiencing occasional timeouts and connectivity issues in Azure us-east-2

BrexColumn wire settlement delays

Brex reported a critical incident affecting Bill Pay, with delays in treasury and wire transfers starting 2025-10-03 14:52 UTC. The issue was mitigated at 2025-10-03 16:58 UTC and fully resolved at 2025-10-03 20:38 UTC, lasting 5 h 46 min.

MMuxIncreased error rates for video ingest and playback for on-demand assets

Mux reported a critical incident affecting Mux Video - VOD, with increased error rates for on-demand video ingest and playback. It started at 2025-10-03 12:55 UTC and was resolved at 2025-10-03 15:02 UTC, lasting 2 h 6 min. A fix was implemented at 2025-10-03 14:27 UTC; no cause was stated.

PrismaSuspected Accelerate Disruption - Investigating

SSambaNovaQwen3-32B ,Llama-4-Maverick-17B-128E-Instruct, Whisper-Large-v3 Model

VVantaJira Integration Unlinking

Vanta reported a major incident causing customers’ Jira integrations to unlink, starting 2025-10-02 14:39 UTC and resolved 2025-10-07 13:52 UTC, lasting 4 days 23 h. Vanta identified the issue and confirmed resolution but did not disclose a cause or specific fix.

SSalesforceMarketing Cloud Service Impacted: Marketing Cloud Core Service

SSalesforceTableau Service Disruption: Analytics Cloud

DDNSimpleDNSimple is unreachable

SquarespaceAcuity Scheduling / Appointment Types not loading for some users

Acuity Scheduling appointment types failed to load for some users in a major-impact outage starting 2025-10-01 16:48 UTC. Squarespace implemented a fix at 16:51 UTC and resolved the incident at 16:58 UTC; the computed duration was 9 min.

MMonday.comInvestigating reports of issues with our automations

Monday.com reported a major incident affecting automations and integrations across AUS, EU and US components. It started at 2025-10-01 15:30 UTC and was resolved at 2025-10-01 16:25 UTC, lasting 55 min; no cause or fix was stated.

SSalesforceService Disruption: Core Service

SSalesforceService Disruption: SCAPI-AP, SCAPI-EU, SCAPI-US

SquarespaceAcuity loading

Acuity Scheduling experienced loading issues rated major by Squarespace, starting at 2025-10-01 03:02 UTC and resolving at 2025-10-01 04:14 UTC after 1 h 12 min. A fix was implemented at 03:35 UTC, followed by monitoring.