Changes / Salesforce / Tableau Service Disruption: Analytics Cloud
Salesforce: Major incident: Tableau Service Disruption: Analytics Cloud
Summary
Summary pending. The diff below shows exactly what changed.
Major incidentLabel: outage (model (Jev), 97%)Changed Detected Source: status.salesforce.com (opens in new tab)
Incident page: full timeline of updates →
What changed
Before: not present
After: Tableau Service Disruption: Analytics Cloud
Before: not present
After: major
Before: not present
After: resolved
Before: not present
After: 2025-10-02 13:15 UTC
Before: not present
After: 2025-10-02 14:16 UTC
Before: not present
After: 1 instance, Analytics Cloud
Before: not present
After: Investigations highlighted a database connectivity issue; however, the impact began to self-resolve before we could identify the trigger. Customers may now begin to see signs of recovery.
We are actively monitoring connectivity and functionality and will provide you with an update in 30 minutes or sooner if we have more information.
Before: not present
After: The issue has self-resolved, and all services are now fully restored. We will perform a full investigation of the incident, confirming the technical trigger, the underlying cause, and a preventive action to avoid a repeat.
We apologize for how you and your business may have been affected by this incident.
First version of this incident archived by Rewindex. View the live incident (opens in new tab).
History of this incident
| When (UTC) | Change | Kind |
|---|---|---|
| Major incident: Tableau Service Disruption: Analytics Cloud (this change) | Major incident |
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