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Salesforce: Tableau Service Disruption: Analytics Cloud

Impact: majorStatus: resolvedStarted Resolved (1.0 h)2 updatesSource: status.salesforce.com (opens in new tab)

Affected components: Analytics Cloud1 instance

Timeline of updates

  1. update

    Investigations highlighted a database connectivity issue; however, the impact began to self-resolve before we could identify the trigger. Customers may now begin to see signs of recovery. We are actively monitoring connectivity and functionality and will provide you with an update in 30 minutes or sooner if we have more information.

  2. update

    The issue has self-resolved, and all services are now fully restored. We will perform a full investigation of the incident, confirming the technical trigger, the underlying cause, and a preventive action to avoid a repeat. We apologize for how you and your business may have been affected by this incident.

Rewindex changes for this incident

Impact, status and times are the vendor’s own, as last archived. View on status.salesforce.com (opens in new tab). Salesforce profile · Recent Salesforce incidents · Markdown · JSON