ChangesPrismaSuspected Accelerate Disruption - Investigating
Prisma: Major incident: Suspected Accelerate Disruption - Investigating
Summary
Summary pending. The diff below shows exactly what changed.
Incident page: the full timeline of updates
What changed
Struck in red is what Prisma removed; blue is what they added. Muted text is unchanged context.
Before: not present
After: Suspected Accelerate Disruption - Investigating
Before: not present
After: major
Before: not present
After: resolved
Before: not present
After: 2025-10-02 15:49 UTC
Before: not present
After: 2025-10-02 16:37 UTC
Before: not present
After: Prisma Accelerate
Before: not present
After: Description: We are investigating the impact of a suspected disruption that was automatically detected by our system.
Affected users: Currently unknown
Root cause: Currently unknown
Workarounds: None identified
Before: not present
After: Description: Query engines are now being started as expected and traffic has returned to normal. We're continuing to investigate the issue and monitor traffic across Accelerate.
Affected users: All
Root cause: Currently unknown
Workarounds: None identified
Before: not present
After: This incident has been resolved.
First version of this incident archived by Rewindex. View the live incident (opens in new tab).
History of this incident
Thursday, October 2, 2025
1 incident change
- MajorMajor incident
Suspected Accelerate Disruption - Investigatingthis change