Changes / Ably / Ably website, customer dashboard & Control API issues
Ably: Major incident: Ably website, customer dashboard & Control API issues
Summary
Ably reported a major incident affecting connectivity to ably.com, customer dashboards, the Control API (control.ably.net), the Ably blog and documentation; realtime services were unaffected. It started and was marked resolved at 2025-10-09 14:10 UTC, with a computed duration of 0 min; no cause or fix was stated.
Machine-written from the diff below (Sol; type: incident outage). Check the diff before relying on it.
What changed
Before: not present
After: Ably website, customer dashboard & Control API issues
Before: not present
After: major
Before: not present
After: resolved
Before: not present
After: 2025-10-09 14:10 UTC
Before: not present
After: 2025-10-09 14:10 UTC
Before: not present
After: Ably Website
Before: not present
After: Customers may be experiencing connectivity issues affecting our website (ably.com), customer dashboards, the Control API (control.ably.net), the Ably blog and documentation.
Our realtime services are not affected by this issue at this time.
First version of this incident archived by Rewindex. View the live incident (opens in new tab).
History of this incident
| When (UTC) | Change | Kind |
|---|---|---|
| Major incident: Ably website, customer dashboard & Control API issues (this change) Ably reported a major incident affecting connectivity to ably.com, customer dashboards, the Control API (control.ably.net), the Ably blog and documentation; realtime services were unaffected. It started and was marked resolved at 2025-10-09 14:10 UTC, with a computed duration of 0 min; no cause or fix was stated. | Major incident |