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Ably: Ably website, customer dashboard & Control API issues

Impact: majorStatus: resolvedStarted Resolved (0 min)1 updateSource: stspg.io (opens in new tab)
Summary

Ably reported a major incident affecting connectivity to ably.com, customer dashboards, the Control API (control.ably.net), the Ably blog and documentation; realtime services were unaffected. It started and was marked resolved at 2025-10-09 14:10 UTC, with a computed duration of 0 min; no cause or fix was stated.

Machine-written from the archived incident (Sol). Check the timeline before relying on it.

Affected components: Ably Website

Timeline of updates

  1. resolved

    Customers may be experiencing connectivity issues affecting our website (ably.com), customer dashboards, the Control API (control.ably.net), the Ably blog and documentation. Our realtime services are not affected by this issue at this time.

Rewindex changes for this incident

Impact, status and times are the vendor’s own, as last archived. View on stspg.io (opens in new tab). Ably profile · Recent Ably incidents · Markdown · JSON