# Ably: Ably website, customer dashboard & Control API issues

- Impact (vendor’s label): major
- Status: resolved
- Started: 2025-10-09 14:10 UTC · Resolved: 2025-10-09 14:10 UTC · Duration: 0 min
- Updates: 1 · Affected components: Ably Website
- [Vendor status page: https://stspg.io/mlcmvkx2fgvb](https://stspg.io/mlcmvkx2fgvb)
- [Company: Ably](https://rewindex.com/company/ably.md)

## Summary

Ably reported a major incident affecting connectivity to ably.com, customer dashboards, the Control API (control.ably.net), the Ably blog and documentation; realtime services were unaffected. It started and was marked resolved at 2025-10-09 14:10 UTC, with a computed duration of 0 min; no cause or fix was stated. _(machine-written, sol)_
## Timeline of updates

- **resolved** 2025-10-09 14:10 UTC: Customers may be experiencing connectivity issues affecting our website (ably.com), customer dashboards, the Control API (control.ably.net), the Ably blog and documentation. Our realtime services are not affected by this issue at this time.

## Rewindex changes for this incident

- 2025-10-09 14:10 UTC: [Major incident: Ably website, customer dashboard & Control API issues](https://rewindex.com/change/i54e1b8172576e9.md)


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Canonical: https://rewindex.com/company/ably/incidents/kxk6dkh5yc7w · Markdown: https://rewindex.com/company/ably/incidents/kxk6dkh5yc7w.md · JSON: https://rewindex.com/api/v1/companies/ably/incidents/kxk6dkh5yc7w · Generated 2026-10-18T11:29:04.259Z