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ChangesLlamaIndexService Outage

LlamaIndex: Critical incident: Service Outage

Major incidentcritical (vendor)Changed Detected stspg.io (opens in new tab)
Summary

Summary pending. The diff below shows exactly what changed.

Incident page: the full timeline of updates

What changed

Struck in red is what LlamaIndex removed; blue is what they added. Muted text is unchanged context.

AddedTitle#1
Before: not present
After: Service Outage
AddedImpact#2
Before: not present
After: critical
AddedStatus#3
Before: not present
After: resolved
AddedStart time#4
Before: not present
After: 2025-10-16 22:36 UTC
AddedResolved time#5
Before: not present
After: 2025-10-16 22:48 UTC
AddedAffected components#6
Before: not present
After: LlamaCloud - LlamaCloud Public API, LlamaCloud - LlamaParse, LlamaParse API
AddedUpdateinvestigating#7
Before: not present
After: We are currently investigating this issue.
AddedUpdateresolved#8
Before: not present
After: This incident has been resolved.

First version of this incident archived by Rewindex. View the live incident (opens in new tab).

Archive proof

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How the archive is checked, and what it cannot prove.

History of this incident

Thursday, October 16, 2025

1 incident change

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