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Companies LlamaIndexChanges

LlamaIndex change history

25Major incident

Thursday, September 17

1 incident change

Major
18:48Major incident
High error rate for agentic parse in EU

Thursday, July 16

1 incident change

Critical
09:44Critical incident
Website Login Issues Event

Wednesday, June 24

1 incident change

Major
01:59Major incident
Elevated API Errors

Tuesday, June 16

1 incident change

Major
17:21Major incident
Degraded Parsing Throughput

Wednesday, June 3

1 incident change

Critical
13:43Critical incident
Increased parse latency

Sunday, May 31

1 incident change

Major
03:23Major incident
Service Degradation and High Latency

Wednesday, March 11

1 incident change

Major
20:43Major incident
Increase parse v2 and extract latency

Tuesday, March 10

1 incident change

Major
00:32Major incident
Elevated Latency

Friday, March 6

1 incident change

Major
23:46Major incident
Elevated Latency

Tuesday, March 3

1 incident change

Major
21:58Major incident
High Job Latency

Monday, March 2

2 incident changes

Major
17:52Major incident
System Outage
Major
11:26Major incident
EU LlamaParse partial outage - degraded accuracy

Sunday, March 1

1 incident change

Critical
13:31Critical incident
Currently down in EU and NA

Tuesday, December 9, 2025

1 incident change

Major
11:18Major incident
[LlamaCloud EU] Partial outage on Index

Thursday, November 6, 2025

1 incident change

Critical
20:52Critical incident
Elevated Job Error Rates

Monday, October 20, 2025

2 incident changes

Critical
15:46Critical incident
Major service degradation due to AWS outage Event
Major
09:31Major incident
AWS outage - some llamacloud services may be degraded Event

Thursday, October 16, 2025

1 incident change

Critical
22:36Critical incident
Service Outage

Tuesday, October 14, 2025

1 incident change

Critical
15:12Critical incident
Elevated Parsing Error Rates and Latency

Thursday, June 12, 2025

1 incident change

Major
18:12Major incident
Platform Outage Event

Tuesday, June 3, 2025

1 incident change

Major
19:16Major incident
LlamaCloud not working for some users

Sunday, June 1, 2025

1 incident change

Critical
03:44Critical incident
Major outage

Thursday, May 29, 2025

1 incident change

Major
00:18Major incident
LlamaCloud UI down sporadically

Tuesday, April 29, 2025

1 incident change

Critical
17:11Critical incident
LLamaIndex Sparse Retrieval Outage

Thursday, April 10, 2025

1 incident change

Major
03:38Major incident
Issue creating new index