Rewindex

ChangesLlamaIndexIncreased parse latency

LlamaIndex: Critical incident: Increased parse latency

Major incidentcritical (vendor)Changed Detected stspg.io (opens in new tab)
Summary

Summary pending. The diff below shows exactly what changed.

Incident page: the full timeline of updates

What changed

Struck in red is what LlamaIndex removed; blue is what they added. Muted text is unchanged context.

AddedTitle#1
Before: not present
After: Increased parse latency
AddedImpact#2
Before: not present
After: critical
AddedStatus#3
Before: not present
After: resolved
AddedStart time#4
Before: not present
After: 2026-06-03 13:43 UTC
AddedResolved time#5
Before: not present
After: 2026-06-03 14:08 UTC
AddedAffected components#6
Before: not present
After: LlamaParse API, LlamaParse (EU) - LlamaParse API, LlamaParse (Global) - LlamaParse API
AddedUpdateinvestigating#7
Before: not present
After: We are currently investigating this issue.
AddedUpdateinvestigating#8
Before: not present
After: We are continuing to investigate this issue.
AddedUpdatemonitoring#9
Before: not present
After: An upstream compute provider had an outage. Services are recovering
AddedUpdateresolved#10
Before: not present
After: This incident has been resolved.

First version of this incident archived by Rewindex. View the live incident (opens in new tab).

History of this incident

Wednesday, June 3

1 incident change

All LlamaIndex changesLlamaIndex profileMarkdownJSON