Rewindex

ChangesLlamaIndexLlamaCloud not working for some users

LlamaIndex: Major incident: LlamaCloud not working for some users

Major incidentmajor (vendor)Changed Detected stspg.io (opens in new tab)
Summary

Summary pending. The diff below shows exactly what changed.

Incident page: the full timeline of updates

What changed

Struck in red is what LlamaIndex removed; blue is what they added. Muted text is unchanged context.

AddedTitle#1
Before: not present
After: LlamaCloud not working for some users
AddedImpact#2
Before: not present
After: major
AddedStatus#3
Before: not present
After: resolved
AddedStart time#4
Before: not present
After: 2025-06-03 19:16 UTC
AddedResolved time#5
Before: not present
After: 2025-06-03 20:43 UTC
AddedAffected components#6
Before: not present
After: LlamaCloud - LlamaCloud Public API, LlamaCloud - LlamaCloud UI, LlamaParse API, LlamaParse UI
AddedUpdateinvestigating#7
Before: not present
After: We are currently investigating this issue.
AddedUpdateidentified#8
Before: not present
After: The issue has been identified and a fix is being implemented.
AddedUpdateresolved#9
Before: not present
After: This incident has been resolved.

First version of this incident archived by Rewindex. View the live incident (opens in new tab).

History of this incident

Tuesday, June 3, 2025

1 incident change

All LlamaIndex changesLlamaIndex profileMarkdownJSON