# LlamaIndex change history

Filter: kind=all. Query: `?kind=notable|all|pages|pricing|trust|legal|incident|incident_edit|incident_deleted|rewrites|incident_update&history=<history_id>&page=N`. Company profile: [LlamaIndex](https://rewindex.com/company/llamaindex.md)
## Changes by kind

| Kind | Changes | Notable | Latest (UTC) |
| --- | --- | --- | --- |
| Major incident | 25 | 25 | 2026-09-17 18:48 UTC |

## Timeline

| When (UTC) | Kind | Change | Label | Summary |
| --- | --- | --- | --- | --- |
| 2026-09-17 18:48 UTC | Major incident | [Major incident: High error rate for agentic parse in EU](https://rewindex.com/change/i3aa4ee63d167bb.md) | major | pending |
| 2026-07-16 09:44 UTC | Major incident | [Critical incident: Website Login Issues](https://rewindex.com/change/i84430358fa5e87.md) · [AWS outage](https://rewindex.com/events/2026-07-16-aws) | critical | pending |
| 2026-06-24 01:59 UTC | Major incident | [Major incident: Elevated API Errors](https://rewindex.com/change/ie12832bb716dd8.md) | major | pending |
| 2026-06-16 17:21 UTC | Major incident | [Major incident: Degraded Parsing Throughput](https://rewindex.com/change/icd66af5de2d5ae.md) | major | pending |
| 2026-06-03 13:43 UTC | Major incident | [Critical incident: Increased parse latency](https://rewindex.com/change/i0c684c190fe587.md) | critical | pending |
| 2026-05-31 03:23 UTC | Major incident | [Major incident: Service Degradation and High Latency](https://rewindex.com/change/i479b1546cbe6d2.md) | major | pending |
| 2026-03-11 20:43 UTC | Major incident | [Major incident: Increase parse v2 and extract latency](https://rewindex.com/change/iebfc65f5c92067.md) | major | pending |
| 2026-03-10 00:32 UTC | Major incident | [Major incident: Elevated Latency](https://rewindex.com/change/i14e3cff33c749f.md) | major | pending |
| 2026-03-06 23:46 UTC | Major incident | [Major incident: Elevated Latency](https://rewindex.com/change/ibf36142d486038.md) | major | pending |
| 2026-03-03 21:58 UTC | Major incident | [Major incident: High Job Latency](https://rewindex.com/change/i176f71de89dfa5.md) | major | pending |
| 2026-03-02 17:52 UTC | Major incident | [Major incident: System Outage](https://rewindex.com/change/if4f819d5419b5e.md) | major | pending |
| 2026-03-02 11:26 UTC | Major incident | [Major incident: EU LlamaParse partial outage - degraded accuracy](https://rewindex.com/change/iae315c45ef678c.md) | major | pending |
| 2026-03-01 13:31 UTC | Major incident | [Critical incident: Currently down in EU and NA](https://rewindex.com/change/i9d1ae8290c7ef0.md) | critical | pending |
| 2025-12-09 11:18 UTC | Major incident | [Major incident: \[LlamaCloud EU\] Partial outage on Index](https://rewindex.com/change/i69bef7761a135c.md) | major | pending |
| 2025-11-06 20:52 UTC | Major incident | [Critical incident: Elevated Job Error Rates](https://rewindex.com/change/ie0dbe4ab621997.md) | critical | pending |
| 2025-10-20 15:46 UTC | Major incident | [Critical incident: Major service degradation due to AWS outage](https://rewindex.com/change/i34ddad30d9754e.md) · [AWS us-east-1 outage](https://rewindex.com/events/2025-10-20-aws-us-east-1) | critical | pending |
| 2025-10-20 09:31 UTC | Major incident | [Major incident: AWS outage - some llamacloud services may be degraded](https://rewindex.com/change/i820910065e053b.md) · [AWS us-east-1 outage](https://rewindex.com/events/2025-10-20-aws-us-east-1) | major | pending |
| 2025-10-16 22:36 UTC | Major incident | [Critical incident: Service Outage](https://rewindex.com/change/i3268072a162216.md) | critical | pending |
| 2025-10-14 15:12 UTC | Major incident | [Critical incident: Elevated Parsing Error Rates and Latency](https://rewindex.com/change/id8b6bb4bf2f32b.md) | critical | pending |
| 2025-06-12 18:12 UTC | Major incident | [Major incident: Platform Outage](https://rewindex.com/change/ib65e3efe89b152.md) · [Google Cloud outage](https://rewindex.com/events/2025-06-12-google-cloud) | major | pending |
| 2025-06-03 19:16 UTC | Major incident | [Major incident: LlamaCloud not working for some users](https://rewindex.com/change/i7f781d82cadbc7.md) | major | pending |
| 2025-06-01 03:44 UTC | Major incident | [Critical incident: Major outage](https://rewindex.com/change/i6acf3d660ac04e.md) | critical | pending |
| 2025-05-29 00:18 UTC | Major incident | [Major incident: LlamaCloud UI down sporadically](https://rewindex.com/change/i5715fe1fa84dac.md) | major | pending |
| 2025-04-29 17:11 UTC | Major incident | [Critical incident: LLamaIndex Sparse Retrieval Outage](https://rewindex.com/change/i1e2be54033f1d5.md) | critical | pending |
| 2025-04-10 03:38 UTC | Major incident | [Major incident: Issue creating new index](https://rewindex.com/change/i7c9f50f8f8c5c5.md) | major | pending |


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Canonical: https://rewindex.com/company/llamaindex/changes · Markdown: https://rewindex.com/company/llamaindex/changes.md · JSON: https://rewindex.com/api/v1/companies/llamaindex/changes · Generated 2026-10-19T23:13:02.128Z