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ChangesLlamaIndexService Degradation and High Latency

LlamaIndex: Major incident: Service Degradation and High Latency

Major incidentmajor (vendor)Changed Detected stspg.io (opens in new tab)
Summary

Summary pending. The diff below shows exactly what changed.

Incident page: the full timeline of updates

What changed

Struck in red is what LlamaIndex removed; blue is what they added. Muted text is unchanged context.

AddedTitle#1
Before: not present
After: Service Degradation and High Latency
AddedImpact#2
Before: not present
After: major
AddedStatus#3
Before: not present
After: resolved
AddedStart time#4
Before: not present
After: 2026-05-31 03:23 UTC
AddedResolved time#5
Before: not present
After: 2026-05-31 04:17 UTC
AddedAffected components#6
Before: not present
After: LlamaParse API, LlamaParse (EU) - LlamaParse API, LlamaParse (EU) - LlamaParse UI, LlamaParse (Global) - LlamaParse API, LlamaParse (Global) - LlamaParse UI, LlamaParse UI
AddedUpdateinvestigating#7
Before: not present
After: We are currently investigating this issue.
AddedUpdateresolved#8
Before: not present
After: This incident has been resolved.

First version of this incident archived by Rewindex. View the live incident (opens in new tab).

History of this incident

Sunday, May 31

1 incident change

All LlamaIndex changesLlamaIndex profileMarkdownJSON