Companies/LlamaIndex/Incidents

LlamaIndex: Service Degradation and High Latency

Affected components: LlamaParse (Global) - LlamaParse UILlamaParse UILlamaParse APILlamaParse (Global) - LlamaParse APILlamaParse (EU) - LlamaParse UILlamaParse UILlamaParse APILlamaParse (EU) - LlamaParse API

Timeline of updates

1. investigating2026-05-31 03:23 UTC

   We are currently investigating this issue.

2. resolved2026-05-31 04:17 UTC

   This incident has been resolved.

Changes Rewindex caught on this incident

• May 31Major incident: Service Degradation and High Latency

Impact, status and times are the vendor’s own, as last archived. View on stspg.io (opens in new tab).

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