# LlamaIndex: Service Degradation and High Latency

- Impact (vendor’s label): major
- Status: resolved
- Started: 2026-05-31 03:23 UTC · Resolved: 2026-05-31 04:17 UTC · Duration: 54 min
- Updates: 2 · Affected components: LlamaParse (Global) - LlamaParse UI, LlamaParse UI, LlamaParse API, LlamaParse (Global) - LlamaParse API, LlamaParse (EU) - LlamaParse UI, LlamaParse UI, LlamaParse API, LlamaParse (EU) - LlamaParse API
- [Vendor status page: https://stspg.io/zmg39ypzlpxj](https://stspg.io/zmg39ypzlpxj)
- [Company: LlamaIndex](https://rewindex.com/company/llamaindex.md)

## Timeline of updates

- **investigating** 2026-05-31 03:23 UTC: We are currently investigating this issue.
- **resolved** 2026-05-31 04:17 UTC: This incident has been resolved.

## Rewindex changes for this incident

- 2026-05-31 03:23 UTC: [Major incident: Service Degradation and High Latency](https://rewindex.com/change/i479b1546cbe6d2.md)


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Canonical: https://rewindex.com/company/llamaindex/incidents/xfrg4rlbjv7p · Markdown: https://rewindex.com/company/llamaindex/incidents/xfrg4rlbjv7p.md · JSON: https://rewindex.com/api/v1/companies/llamaindex/incidents/xfrg4rlbjv7p · Generated 2026-10-19T23:17:06.193Z