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ChangesLlamaIndexHigh error rate for agentic parse in EU

LlamaIndex: Major incident: High error rate for agentic parse in EU

Major incidentmajor (vendor)Changed Detected stspg.io (opens in new tab)
Summary

Summary pending. The diff below shows exactly what changed.

Incident page: the full timeline of updates

What changed

Struck in red is what LlamaIndex removed; blue is what they added. Muted text is unchanged context.

AddedTitle#1
Before: not present
After: High error rate for agentic parse in EU
AddedImpact#2
Before: not present
After: major
AddedStatus#3
Before: not present
After: resolved
AddedStart time#4
Before: not present
After: 2026-09-17 18:48 UTC
AddedResolved time#5
Before: not present
After: 2026-09-17 20:30 UTC
AddedAffected components#6
Before: not present
After: LlamaParse API, LlamaParse (EU) - LlamaParse API
AddedUpdateidentified#7
Before: not present
After: The issue has been identified and a fix is being implemented.
AddedUpdatemonitoring#8
Before: not present
After: A fix has been implemented and we are monitoring the results.
AddedUpdateresolved#9
Before: not present
After: This incident has been resolved.

First version of this incident archived by Rewindex. View the live incident (opens in new tab).

History of this incident

Thursday, September 17

1 incident change

All LlamaIndex changesLlamaIndex profileMarkdownJSON