Rewindex

ChangesLlamaIndexCurrently down in EU and NA

LlamaIndex: Critical incident: Currently down in EU and NA

Major incidentcritical (vendor)Changed Detected stspg.io (opens in new tab)
Summary

Summary pending. The diff below shows exactly what changed.

Incident page: the full timeline of updates

What changed

Struck in red is what LlamaIndex removed; blue is what they added. Muted text is unchanged context.

AddedTitle#1
Before: not present
After: Currently down in EU and NA
AddedImpact#2
Before: not present
After: critical
AddedStatus#3
Before: not present
After: resolved
AddedStart time#4
Before: not present
After: 2026-03-01 13:31 UTC
AddedResolved time#5
Before: not present
After: 2026-03-01 16:24 UTC
AddedAffected components#6
Before: not present
After: LlamaCloud (EU) - LlamaCloud API, LlamaCloud (EU) - LlamaParse, LlamaCloud - LlamaCloud Public API, LlamaCloud - LlamaParse, LlamaParse API
AddedUpdateinvestigating#7
Before: not present
After: We are currently investigating the issue
AddedUpdateinvestigating#8
Before: not present
After: We are continuing to investigate this issue.
AddedUpdateidentified#9
Before: not present
After: We have identified the issue, EU is now back online, US will be soon up.
AddedUpdatemonitoring#10
Before: not present
After: We have identify the issue and deploy a fix. Service are going back to normal progressively
AddedUpdatemonitoring#11
Before: not present
After: We are continuing to monitor for any further issues.
AddedUpdateresolved#12
Before: not present
After: This incident has been resolved.

First version of this incident archived by Rewindex. View the live incident (opens in new tab).

History of this incident

Sunday, March 1

1 incident change

All LlamaIndex changesLlamaIndex profileMarkdownJSON