Changes / RevenueCat / Scheduled Data Exports delayed

RevenueCat: Major incident: Scheduled Data Exports delayed

Summary

Summary pending. The diff below shows exactly what changed.

Major incidentLabel: degradation (model (Jev), 87%)Changed Detected Source: stspg.io

What changed

AddedTitle#1
Before: not present
After: Scheduled Data Exports delayed
AddedImpact#2
Before: not present
After: major
AddedStatus#3
Before: not present
After: resolved
AddedStart time#4
Before: not present
After: 2025-10-07 09:13 UTC
AddedResolved time#5
Before: not present
After: 2025-10-08 08:35 UTC
AddedAffected components#6
Before: not present
After: Scheduled Data Exports
AddedUpdateidentified#7
Before: not present
After: Scheduled Data Exports are not running at the expected schedule. We have identified the issue and are working on executing them as soon as possible. No action required. We are very sorry for the inconveniences.
AddedUpdatemonitoring#8
Before: not present
After: Scheduled Data Exports are running again. Depending on your configuration you might have received multiple export files, so we will contact affected customers individually.
AddedUpdateresolved#9
Before: not present
After: All operations are back to normal

First version of this incident archived by Rewindex. View the live incident.

History of this incident

When (UTC)ChangeKind
Major incident: Scheduled Data Exports delayed (this change)Major incident

All RevenueCat changes → · RevenueCat profile · Markdown · JSON