Changes / JFrog / JFrog Cloud Platform Service disruption affecting a subset of customers in Azure US East region
JFrog: Major incident: JFrog Cloud Platform Service disruption affecting a subset of customers in Azure US East region
Summary
A major JFrog Cloud Platform outage affected a subset of customers in Azure US East (Virginia), disrupting Artifactory, Distribution, security services and Web UI. It started at 2025-10-10 17:26 UTC and was resolved at 2025-10-10 18:19 UTC, lasting 53 min. JFrog reported recovery by 17:50 UTC and engaged Azure engineering for deeper analysis.
Machine-written from the diff below (Sol; type: incident outage). Check the diff before relying on it.
What changed
Before: not present
After: JFrog Cloud Platform Service disruption affecting a subset of customers in Azure US East region
Before: not present
After: major
Before: not present
After: resolved
Before: not present
After: 2025-10-10 17:26 UTC
Before: not present
After: 2025-10-10 18:19 UTC
Before: not present
After: Artifactory, Distribution, Security - Catalog, Security - Curation, Security - JAS, Security - Runtime, Security - Xray, US - East (Virginia) - Azure - Artifactory, US - East (Virginia) - Azure - Distribution, US - East (Virginia) - Azure - Security - Catalog, US - East (Virginia) - Azure - Security - Curation, US - East (Virginia) - Azure - Security - JAS, US - East (Virginia) - Azure - Security - Runtime, US - East (Virginia) - Azure - Security - Xray, US - East (Virginia) - Azure - Web UI, Web UI
Before: not present
After: JFrog Engineers are actively investigating this event and will shortly update
Before: not present
After: JFrog engineers have identified the root cause to the recent brief Azure Cloud service unavailability. All customer services have since recovered and are stable. We have engaged Azure engineering to conduct a deeper analysis and will continue to monitor the stability of the services.
Before: not present
After: All customer services are fully functional and have remained stable for a substantial period.
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History of this incident
| When (UTC) | Change | Kind |
|---|---|---|
| Major incident: JFrog Cloud Platform Service disruption affecting a subset of customers in Azure US East region (this change) A major JFrog Cloud Platform outage affected a subset of customers in Azure US East (Virginia), disrupting Artifactory, Distribution, security services and Web UI. It started at 2025-10-10 17:26 UTC and was resolved at 2025-10-10 18:19 UTC, lasting 53 min. JFrog reported recovery by 17:50 UTC and engaged Azure engineering for deeper analysis. | Major incident |