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JFrog: JFrog Cloud Platform Service disruption affecting a subset of customers in Azure US East region

Impact: majorStatus: resolvedStarted Resolved (53 min)3 updatesSource: stspg.io (opens in new tab)
Summary

A major JFrog Cloud Platform outage affected a subset of customers in Azure US East (Virginia), disrupting Artifactory, Distribution, security services and Web UI. It started at 2025-10-10 17:26 UTC and was resolved at 2025-10-10 18:19 UTC, lasting 53 min. JFrog reported recovery by 17:50 UTC and engaged Azure engineering for deeper analysis.

Machine-written from the archived incident (Sol). Check the timeline before relying on it.

Affected components: ArtifactoryUS - East (Virginia) - Azure - ArtifactorySecurity - JASUS - East (Virginia) - Azure - Security - JASDistributionUS - East (Virginia) - Azure - DistributionSecurity - RuntimeUS - East (Virginia) - Azure - Security - RuntimeSecurity - XrayUS - East (Virginia) - Azure - Security - XraySecurity - CurationUS - East (Virginia) - Azure - Security - CurationUS - East (Virginia) - Azure - Web UIWeb UISecurity - CatalogUS - East (Virginia) - Azure - Security - Catalog

Timeline of updates

  1. investigating

    JFrog Engineers are actively investigating this event and will shortly update

  2. monitoring

    JFrog engineers have identified the root cause to the recent brief Azure Cloud service unavailability. All customer services have since recovered and are stable. We have engaged Azure engineering to conduct a deeper analysis and will continue to monitor the stability of the services.

  3. resolved

    All customer services are fully functional and have remained stable for a substantial period.

Rewindex changes for this incident

Impact, status and times are the vendor’s own, as last archived. View on stspg.io (opens in new tab). JFrog profile · Recent JFrog incidents · Markdown · JSON