# JFrog: JFrog Cloud Platform Service disruption affecting a subset of customers in Azure US East region

- Impact (vendor’s label): major
- Status: resolved
- Started: 2025-10-10 17:26 UTC · Resolved: 2025-10-10 18:19 UTC · Duration: 53 min
- Updates: 3 · Affected components: Artifactory, US - East (Virginia) - Azure - Artifactory, Security - JAS, US - East (Virginia) - Azure - Security - JAS, Distribution, US - East (Virginia) - Azure - Distribution, Security - Runtime, US - East (Virginia) - Azure - Security - Runtime, Security - Xray, US - East (Virginia) - Azure - Security - Xray, Security - Curation, US - East (Virginia) - Azure - Security - Curation, US - East (Virginia) - Azure - Web UI, Web UI, Security - Catalog, US - East (Virginia) - Azure - Security - Catalog
- [Vendor status page: https://stspg.io/hn5z6wsldc62](https://stspg.io/hn5z6wsldc62)
- [Company: JFrog](https://rewindex.com/company/jfrog.md)

## Summary

A major JFrog Cloud Platform outage affected a subset of customers in Azure US East (Virginia), disrupting Artifactory, Distribution, security services and Web UI. It started at 2025-10-10 17:26 UTC and was resolved at 2025-10-10 18:19 UTC, lasting 53 min. JFrog reported recovery by 17:50 UTC and engaged Azure engineering for deeper analysis. _(machine-written, sol)_
## Timeline of updates

- **investigating** 2025-10-10 17:26 UTC: JFrog Engineers are actively investigating this event and will shortly update
- **monitoring** 2025-10-10 17:50 UTC: JFrog engineers have identified the root cause to the recent brief Azure Cloud service unavailability. All customer services have since recovered and are stable. We have engaged Azure engineering to conduct a deeper analysis and will continue to monitor the stability of the services.
- **resolved** 2025-10-10 18:19 UTC: All customer services are fully functional and have remained stable for a substantial period.

## Rewindex changes for this incident

- 2025-10-10 17:26 UTC: [Major incident: JFrog Cloud Platform Service disruption affecting a subset of customers in Azure US East region](https://rewindex.com/change/i3b4f98ef4aeda8.md)


---
Canonical: https://rewindex.com/company/jfrog/incidents/3st2jv04cmrk · Markdown: https://rewindex.com/company/jfrog/incidents/3st2jv04cmrk.md · JSON: https://rewindex.com/api/v1/companies/jfrog/incidents/3st2jv04cmrk · Generated 2026-10-18T10:32:15.420Z