Changes / Retool / Increased 500 Error Rates Preventing Some Apps from Loading
Retool: Major incident: Increased 500 Error Rates Preventing Some Apps from Loading
Summary
Retool reported a major incident involving elevated 500 errors on a back-end endpoint that prevented some apps from loading. The incident lists a start of 2025-10-16 20:23 UTC and resolution at 2025-10-16 18:45 UTC; duration is unknown, and the resolution timestamp precedes the listed start.
Machine-written from the diff below (Sol; type: incident outage). Check the diff before relying on it.
What changed
Before: not present
After: Increased 500 Error Rates Preventing Some Apps from Loading
Before: not present
After: major
Before: not present
After: resolved
Before: not present
After: 2025-10-16 20:23 UTC
Before: not present
After: 2025-10-16 18:45 UTC
Before: not present
After: Elevated 500 errors on a back-end endpoint preventing some apps from loading
First version of this incident archived by Rewindex. View the live incident (opens in new tab).
History of this incident
| When (UTC) | Change | Kind |
|---|---|---|
| Major incident: Increased 500 Error Rates Preventing Some Apps from Loading (this change) Retool reported a major incident involving elevated 500 errors on a back-end endpoint that prevented some apps from loading. The incident lists a start of 2025-10-16 20:23 UTC and resolution at 2025-10-16 18:45 UTC; duration is unknown, and the resolution timestamp precedes the listed start. | Major incident |