Retool: Increased 500 Error Rates Preventing Some Apps from Loading

Impact: majorStatus: resolvedStarted 2025-10-16 20:23 UTCResolved 2025-10-16 18:45 UTC (-98 min)1 updateSource: stspg.io

Summary

Retool reported a major incident involving elevated 500 errors on a back-end endpoint that prevented some apps from loading. The incident lists a start of 2025-10-16 20:23 UTC and resolution at 2025-10-16 18:45 UTC; duration is unknown, and the resolution timestamp precedes the listed start.

Machine-written from the archived incident (Sol). Check the timeline before relying on it.

Timeline of updates

resolved2025-10-16 18:45 UTC
Elevated 500 errors on a back-end endpoint preventing some apps from loading

Rewindex changes for this incident

Major incident: Increased 500 Error Rates Preventing Some Apps from Loading 2025-10-16 20:23 UTC

Impact, status and times are the vendor’s own, as last archived. View on stspg.io (opens in new tab). Retool profile · Recent Retool incidents · Markdown · JSON