Changes / Vanta / Jira Integration Unlinking
Vanta: Major incident: Jira Integration Unlinking
Summary
Vanta reported a major incident causing customers’ Jira integrations to unlink, starting 2025-10-02 14:39 UTC and resolved 2025-10-07 13:52 UTC, lasting 4 days 23 h. Vanta identified the issue and confirmed resolution but did not disclose a cause or specific fix.
Machine-written from the diff below (Sol; type: incident outage). Check the diff before relying on it.
What changed
Before: not present
After: Jira Integration Unlinking
Before: not present
After: major
Before: not present
After: resolved
Before: not present
After: 2025-10-02 14:39 UTC
Before: not present
After: 2025-10-07 13:52 UTC
Before: not present
After: 3rd Party Integrations, Third-Party Integrations
Before: not present
After: Customers are experiencing issues with their Jira integration health causing it to unlink. We are investigating the root cause.
Before: not present
After: We've identified the issue and our Engineering team is working to resolve
Before: not present
After: This incident has been resolved
First version of this incident archived by Rewindex. View the live incident (opens in new tab).
History of this incident
| When (UTC) | Change | Kind |
|---|---|---|
| Major incident: Jira Integration Unlinking (this change) Vanta reported a major incident causing customers’ Jira integrations to unlink, starting 2025-10-02 14:39 UTC and resolved 2025-10-07 13:52 UTC, lasting 4 days 23 h. Vanta identified the issue and confirmed resolution but did not disclose a cause or specific fix. | Major incident |