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Vanta: Jira Integration Unlinking

Impact: majorStatus: resolvedStarted Resolved (5 d)3 updatesSource: stspg.io (opens in new tab)
Summary

Vanta reported a major incident causing customers’ Jira integrations to unlink, starting 2025-10-02 14:39 UTC and resolved 2025-10-07 13:52 UTC, lasting 4 days 23 h. Vanta identified the issue and confirmed resolution but did not disclose a cause or specific fix.

Machine-written from the archived incident (Sol). Check the timeline before relying on it.

Affected components: 3rd Party IntegrationsThird-Party Integrations

Timeline of updates

  1. investigating

    Customers are experiencing issues with their Jira integration health causing it to unlink. We are investigating the root cause.

  2. identified

    We've identified the issue and our Engineering team is working to resolve

  3. resolved

    This incident has been resolved

Rewindex changes for this incident

Impact, status and times are the vendor’s own, as last archived. View on stspg.io (opens in new tab). Vanta profile · Recent Vanta incidents · Markdown · JSON